TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Droplr

    Score8.3 out of 10
    N/ADroplr is a tool for capturing and sharing screen images.N/A

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    DroplrYesware
    Editions & Modules
    No answers on this topic
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    DroplrYesware
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Annual plans save up to 23%.
    More Pricing Information
    Community Pulse
    DroplrYesware
    Considered Both Products
    Droplr
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    DroplrYesware
    Small Businesses
    Sendspark
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DroplrYesware
    Likelihood to Recommend
    8.0
    (13 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    2.1
    (2 ratings)
    8.2
    (12 ratings)
    User Testimonials
    DroplrYesware
    Likelihood to Recommend
    Droplr
    Droplr is very useful in any kind of visual work, particularly if there are more people involved and they need to follow the creation process. It allows the team to be on the same page. It is also very useful when dealing with clients without design training since we can show visually what we intend to do. Teachers, instructors, and even technical support people can make good use of Droplr since it makes easier to share screencasts, to capture screens for tutorials and to solve clients' doubts.
    Incentivized
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    Droplr
    • Simply moving files onto the menu bar icon is the fastest way to get files on their way.
    • The link to copy is automatically saved to your clipboard, so while I'm writing the email to send the file, I simply paste and I'm done.
    • Turns out, I check often if the file has been downloaded, as it allows me to followup and speed up the process if needed.
    Incentivized
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    Droplr
    • Startup bug (Mac) - Even though I select Droplr not to start up with the computer, it still does. It's been months and they still haven't fixed this. It's very frustrating.
    • The Windows version doesn't allow me to select an area of my screen to record - one has to record the entire screen.
    • Though it may look like it in their settings, setting up SSL isn't as easy as clicking the button. I still don't quite understand how to do it.
    Incentivized
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    Droplr
    It solves a lot of everyday problems in our creative department and enhanced our workflow.
    Incentivized
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    Droplr
    Because I find it especially easy to work with, compared to alternatives.
    Incentivized
    Read full review
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Support Rating
    Droplr
    I've only had to reach out to Droplr support a couple of times and they've been quick to getting back to me.
    Incentivized
    Read full review
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Alternatives Considered
    Droplr
    Lightshot Screenshot provides the same screenshot functionality as Droplr, but with no cost. Lightshot Screenshot also allows you to edit a photo and can upload your photo either to the cloud or just paste it in an email/Slack/anything else to your client. There are very little go-betweens and a lot more flexibility.
    Droplr was chosen by my company, not me. If I had chosen a screenshot software, in retrospect, I would have chosen Lightshot Screenshot. Droplr was fine. Lightshot Screenshot is killer, though.
    Incentivized
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    Droplr
    • I use Droplr every day and it's been a huge boost for productivity since I never need to think about how a screenshot will be shared. It's just built in and so easy.
    • I really wish Droplr had an Android app.
    Incentivized
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates