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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
    Pricing
    DubsadoFollowUp CRM
    Editions & Modules
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    No answers on this topic
    Offerings
    Pricing Offerings
    DubsadoFollowUp CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
    More Pricing Information
    Community Pulse
    DubsadoFollowUp CRM
    Considered Both Products
    Dubsado
    No answer on this topic
    FollowUp CRM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    DubsadoFollowUp CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Dubsado and Followup CRM
    Feature
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Customer data management / contact management8.88 Ratings10.012 Ratings
    Workflow management9.49 Ratings10.010 Ratings
    Opportunity management8.95 Ratings10.010 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.17 Ratings10.08 Ratings
    Contract management9.69 Ratings10.010 Ratings
    Quote & order management8.87 Ratings8.96 Ratings
    Interaction tracking9.17 Ratings10.09 Ratings
    Channel / partner relationship management8.03 Ratings7.27 Ratings
    Territory management00 Ratings6.18 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dubsado and Followup CRM
    Feature
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Case management7.23 Ratings10.08 Ratings
    Call center management10.01 Ratings10.05 Ratings
    Help desk management7.32 Ratings10.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dubsado and Followup CRM
    Feature
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Lead management8.16 Ratings10.08 Ratings
    Email marketing00 Ratings10.05 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dubsado and Followup CRM
    Feature
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Task management6.78 Ratings10.010 Ratings
    Billing and invoicing management8.49 Ratings8.43 Ratings
    Reporting7.77 Ratings10.09 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dubsado and Followup CRM
    Feature
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Forecasting8.93 Ratings9.06 Ratings
    Pipeline visualization8.46 Ratings10.09 Ratings
    Customizable reports7.66 Ratings10.09 Ratings
    Customization
    Comparison of Customization features of Dubsado and Followup CRM
    Feature
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Custom fields8.39 Ratings10.07 Ratings
    Custom objects8.46 Ratings9.04 Ratings
    Scripting environment9.92 Ratings10.05 Ratings
    API for custom integration8.55 Ratings10.04 Ratings
    Security
    Comparison of Security features of Dubsado and Followup CRM
    Feature
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Single sign-on capability7.83 Ratings10.08 Ratings
    Role-based user permissions8.05 Ratings10.07 Ratings
    Social CRM
    Comparison of Social CRM features of Dubsado and Followup CRM
    Feature
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Social data6.92 Ratings10.03 Ratings
    Social engagement6.92 Ratings10.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dubsado and Followup CRM
    Feature
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Marketing automation5.53 Ratings10.03 Ratings
    Compensation management4.02 Ratings5.52 Ratings
    Platform
    Comparison of Platform features of Dubsado and Followup CRM
    Feature
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Mobile access6.92 Ratings10.04 Ratings
    Best Alternatives
    DubsadoFollowUp CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DubsadoFollowUp CRM
    Likelihood to Recommend
    9.4
    (9 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DubsadoFollowUp CRM
    Likelihood to Recommend
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Pros
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Cons
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Likelihood to Renew
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    FollowUp CRM
    No answers on this topic
    Usability
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    FollowUp CRM
    No answers on this topic
    Support Rating
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    FollowUp CRM
    No answers on this topic
    Alternatives Considered
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
    Read full review
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Return on Investment
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
    Read full review
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    ScreenShots