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DX Application Performance Management vs. PG Forsta HX Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DX Application Performance Management

    Score9 out of 10
    N/ADX Application Performance Management (formerly CA APM, or CA Application Performance Management) is an application performance management platform designed to correlate and analyze data in real-time. DX APM supports hybrid environments and customizable failure thresholds.N/A

    PG Forsta HX Platform

    Score9.5 out of 10
    N/AThe PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
    Pricing
    DX Application Performance ManagementPG Forsta HX Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DX Application Performance ManagementPG Forsta HX Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DX Application Performance ManagementPG Forsta HX Platform
    Application Performance Management
    Comparison of Application Performance Management features of DX Application Performance Management and PG Forsta HX Platform
    Feature
    DX Application Performance Management
    3.7
    6 Ratings
    72% below category average
    PG Forsta HX Platform
    -
    Ratings
    Application monitoring3.26 Ratings00 Ratings
    Database monitoring3.24 Ratings00 Ratings
    Threshold alerts3.26 Ratings00 Ratings
    Predictive capabilities4.04 Ratings00 Ratings
    Application performance management console3.26 Ratings00 Ratings
    Collaboration tools4.03 Ratings00 Ratings
    Out-of-the box templates to monitor applications4.05 Ratings00 Ratings
    Application dependency mapping and thresholding4.05 Ratings00 Ratings
    Virtualization monitoring4.04 Ratings00 Ratings
    Server availability and performance monitoring3.24 Ratings00 Ratings
    Server usage monitoring and capacity forecasting4.04 Ratings00 Ratings
    IT Asset Discovery4.02 Ratings00 Ratings
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    DX Application Performance ManagementPG Forsta HX Platform
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    User Ratings
    DX Application Performance ManagementPG Forsta HX Platform
    Likelihood to Recommend
    3.2
    (6 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (5 ratings)
    Support Rating
    2.5
    (2 ratings)
    8.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    DX Application Performance ManagementPG Forsta HX Platform
    Likelihood to Recommend
    Broadcom
    CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
    Incentivized
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    Press Ganey
    They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
    Incentivized
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    Pros
    Broadcom
    • Alerting which can be customized by the end user.
    • Visualization of the metrics and data presented to provide a unique and attractive interface.
    • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
    Incentivized
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    Press Ganey
    • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
    • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
    • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
    Incentivized
    Read full review
    Cons
    Broadcom
    • We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
    • We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.
    Incentivized
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    Press Ganey
    • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
    • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
    • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    Press Ganey
    From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
    Read full review
    Usability
    Broadcom
    No answers on this topic
    Press Ganey
    Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
    Read full review
    Support Rating
    Broadcom
    We have never received any support from CA on this product
    Incentivized
    Read full review
    Press Ganey
    The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
    Incentivized
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    Implementation Rating
    Broadcom
    No answers on this topic
    Press Ganey
    Should let the professionals handle implementation, don't have only the operations team at your company do it.
    Incentivized
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    Alternatives Considered
    Broadcom
    We only have 1 application using DX APM, while most of other applications are instrumented using Dynatrace. Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to Dynatrace, also the amount of KPIs offered from Dynatrace is more than DX APM.
    Incentivized
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    Press Ganey
    Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
    Incentivized
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    Return on Investment
    Broadcom
    • Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
    • reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.
    Incentivized
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    Press Ganey
    • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
    • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
    Incentivized
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    ScreenShots