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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Rider

    Score9.2 out of 10
    N/AJetBrains supports .NET development with Rider, a .NET IDE based on the IntelliJ platform and ReSharper.

    $14.90

    per month per user

    Retrace (legacy)

    Score8 out of 10
    N/AStackify Retrace provides application performance management across the entire stack. Coupled with aggregated logs from common logging frameworks, find every exception in code. Retrace code with lightweight code profiling and track and monitor all key application and server metrics. The vendor states that with coverage for full lifecycle development, the Stackify Retrace software offering is tailored to be inclusive for multiple role types, and presents everything your team needs to know about…

    $99

    up to 3 servers, 500,000 traces, and 1,000,000 logs

    Pricing
    DynatraceRiderRetrace (legacy)
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    For Individuals
    $149
    per year per user
    dotUltimate for Individual
    $169
    per year per user
    All Products Pack for Individuals
    $289
    per year per user
    For Organizations
    $419
    per year per user
    dotUltimate for Organizations
    $469
    per year per user
    All Products Pack for Organizations
    $779
    per year per user
    Essentials
    $99
    up to 3 servers, 500,000 traces, and 1,000,000 logs
    Standard
    249+
    2,000,000+ traces and 5,000,000+ logs
    Enterprise
    Custom
    Customer number of traces and logs
    Offerings
    Pricing Offerings
    DynatraceRiderRetrace (legacy)
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsdotUltimate: All .NET tools, ReSharper C++ and JetBrains Rider, together in one packPricing is based on trace and log usage.
    More Pricing Information
    Community Pulse
    DynatraceRiderRetrace (legacy)
    Considered Multiple Products
    Dynatrace LLC
    Chose Dynatrace
    Greatest capability to cover a modern and legacy environment and provide traceability across all platforms.
    Incentivized
    Chose Dynatrace
    Dynatrace is far easier to implement, configure, and manage.
    Incentivized
    Chose Dynatrace
    Dynatrace has more auto-discovery capabilities than New Relic. Overall we have been able to monitor more of the stack with Dynatrace than we were with New Relic.
    Incentivized
    Chose Dynatrace
    New Relic is SAAS only so it was instantly nixed. Our IT Sec wants on premise. CA APM was terrible. Like really bad. They came in for a demo too and it is no where near on par. As complicated as Dynatrace can be. CA is worse by a hundred fold.
    Incentivized
    Chose Dynatrace
    Dynatrace excels in terms of UI and deployment.
    Incentivized
    Chose Dynatrace
    Dynatrace uses a lot less system overhead and is much easier to deploy and scale.
    Incentivized
    JetBrains
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    No answers on this topic
    No answers on this topic
    Features
    DynatraceRiderRetrace (legacy)
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and JetBrains Rider and Retrace (legacy)
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    JetBrains Rider
    -
    Ratings
    Retrace (legacy)
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and JetBrains Rider and Retrace (legacy)
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    JetBrains Rider
    -
    Ratings
    Retrace (legacy)
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Dynatrace and JetBrains Rider and Retrace (legacy)
    Feature
    Dynatrace
    -
    Ratings
    JetBrains Rider
    -
    Ratings
    Retrace (legacy)
    6.4
    1 Ratings
    20% below category average
    Application monitoring00 Ratings00 Ratings7.01 Ratings
    Database monitoring00 Ratings00 Ratings6.01 Ratings
    Out-of-the box templates to monitor applications00 Ratings00 Ratings6.01 Ratings
    Application dependency mapping and thresholding00 Ratings00 Ratings7.01 Ratings
    Server availability and performance monitoring00 Ratings00 Ratings6.01 Ratings
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    DynatraceRiderRetrace (legacy)
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    LogicMonitor
    Score8.9 out of 10
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    ManageEngine Site24x7
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DynatraceRiderRetrace (legacy)
    Likelihood to Recommend
    8.0
    (345 ratings)
    9.3
    (8 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (13 ratings)
    9.3
    (4 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceRiderRetrace (legacy)
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    JetBrains
    Initially you may think it’s not worth paying and that there are better free options, which is definitely a lie we once tried to live with. It has everything you may ever need in .NET world, code analysis and debugging works super well and all the SQL/noSQL related integrations are just next level compared to the competition. It’s worth every penny.
    Incentivized
    Read full review
    Discontinued Products
    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    JetBrains
    • Provides a smooth, efficient IDE for developing .NET applications. Performance has been much better than Visual Studio in my experience.
    • Integrated refactoring tools are really comprehensive and useful.
    • Integrates with other JetBrains products such as TeamCity, Upsource, dotTrace, etc.
    Incentivized
    Read full review
    Discontinued Products
    • Integration of performance management with log management so you get the parameters sent
    • In-line log and error data in trace
    • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
    • Very reasonably priced
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    JetBrains
    • Startup time. It takes a while to index big projects.
    • Rarely it loses the intellisense and the only way to get it back is by restarting.
    • Memory usage for big projects
    Incentivized
    Read full review
    Discontinued Products
    • To set up the fields that APM Plus monitors, you need to map each field area on each document.
    • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
    • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    JetBrains
    Due to the performance and productivity benefits we get with Rider, we will continue to use it for the foreseeable future.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    JetBrains
    Rider is a great IDE with extensive C# refactoring support and .NET-specific knowledge. This is great for building .NET applications but for our purposes, the Unity specific suggestions are really helpful.
    JetBrains Rider is great as an editing and debugging environment. It reliably connects to the Unity editor and allows debugging, which some IDEs are not as reliable at doing.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    JetBrains
    The support forums and knowledge base are extensive and the JetBrains support staff respond quickly to new posts and help resolve issues. There is also a publicly accessible issue tracking system, which allows you to stay on top of any bug fixes or enhancement requests.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    JetBrains
    Rider is hands down smoother and way less glitchy than Visual Studio Enterprise. There are way more refactoring capabilities and spell check so that your code is readable, maintainable, and easy to follow. Since Rider is cross-platform, our developers are no longer constrained to only using Windows. We can now get a familiar development environment across Mac, Windows, or Linux!
    Incentivized
    Read full review
    Discontinued Products
    It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    JetBrains
    No answers on this topic
    Discontinued Products
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    JetBrains
    • Built in Resharper into the license fee, great, you likely want it
    • Demands less resources from computer so needing a beefy work computer might not be the case, save money on equipment.
    Incentivized
    Read full review
    Discontinued Products
    • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
    • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
    • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
    Incentivized
    Read full review
    ScreenShots

    Retrace (legacy) Screenshots

    Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.