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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.5 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    TingYun App

    N/AN/AN/AN/A
    Pricing
    DynatraceSumo LogicTingYun App
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    No answers on this topic
    Offerings
    Pricing Offerings
    DynatraceSumo LogicTingYun App
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    DynatraceSumo LogicTingYun App
    Considered Multiple Products
    Dynatrace LLC
    Chose Dynatrace
    We wanted SaaS and on-prem - basically hybrid and Dynatrace supports that wherein other tools did not have that option.
    Incentivized
    Sumo Logic
    No answer on this topic
    Beijing NetworkBench
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    208 Answers
    89%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    171 Answers
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    203 Answers
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    151 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    164 Answers
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    DynatraceSumo LogicTingYun App
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and Sumo Logic and TingYun App
    Feature
    Dynatrace
    8.3
    3 Ratings
    2% below category average
    Sumo Logic
    -
    Ratings
    TingYun App
    -
    Ratings
    Remote monitoring8.03 Ratings00 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring9.23 Ratings00 Ratings00 Ratings
    Multi-device monitoring7.83 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.93 Ratings00 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Dynatrace and Sumo Logic and TingYun App
    Feature
    Dynatrace
    7.3
    1 Ratings
    3% above category average
    Sumo Logic
    -
    Ratings
    TingYun App
    -
    Ratings
    Patch Management6.41 Ratings00 Ratings00 Ratings
    Service configuration management9.11 Ratings00 Ratings00 Ratings
    Software and hardware inventory8.21 Ratings00 Ratings00 Ratings
    Policy-based automation5.51 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and Sumo Logic and TingYun App
    Feature
    Dynatrace
    7.6
    3 Ratings
    4% below category average
    Sumo Logic
    -
    Ratings
    TingYun App
    -
    Ratings
    Performance data reports7.12 Ratings00 Ratings00 Ratings
    Customizable reporting7.73 Ratings00 Ratings00 Ratings
    Data visualization8.33 Ratings00 Ratings00 Ratings
    Risk analysis7.32 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Dynatrace and Sumo Logic and TingYun App
    Feature
    Dynatrace
    7.3
    1 Ratings
    2% below category average
    Sumo Logic
    -
    Ratings
    TingYun App
    -
    Ratings
    Data backup and recovery9.11 Ratings00 Ratings00 Ratings
    Administrator access control5.51 Ratings00 Ratings00 Ratings
    Best Alternatives
    DynatraceSumo LogicTingYun App
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8.1 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DynatraceSumo LogicTingYun App
    Likelihood to Recommend
    9.2
    (347 ratings)
    9.7
    (17 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (15 ratings)
    9.0
    (5 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    8.7
    (6 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceSumo LogicTingYun App
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Usability
    Dynatrace LLC
    Dynatrace is feature rich and often many way to get to the required data. We have 150+ users and one thing we have to do is provide training. Otherwise users can get lost when drilling down through services and traces. The filtering options help to reduce the noise and focus on the area concerned. When give people access to logs we need guardrails to ensure queries are targeted. This helps with cost control.
    Read full review
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Beijing NetworkBench
    No answers on this topic
    Professional Services
    Dynatrace LLC
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Beijing NetworkBench
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
    Read full review
    Beijing NetworkBench
    No answers on this topic
    ScreenShots