eClincher aims to be the most powerful, complete and intuitive social media management software. According to the vendor, the product is designed to help users, businesses, and agencies manage social media presence with one platform, and offers the following capabilities: advanced publishing publishing automation (queues, RSS feeds, recycle evergreen content) engagement with unified social inbox & live social feeds monitoring content…
$49
Vista Social
Score 9.4 out of 10
N/A
Vista Social is a social media management platform that offers features such as schedule of content, managing conversations through a universal inbox, managing reviews, social listening and reporting.
$39
per month
Pricing
eClincher
Vista Social
Editions & Modules
Basic
$49.00
Premier
$99.00
Agency
$199.00
Enterprise
$599.00
Standard
$39
per month
Professional
$79
per month
Advanced
$149
per month
Enterprise
$379
per month
Offerings
Pricing Offerings
eClincher
Vista Social
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
A discount is offered for annual billing.
More Pricing Information
Community Pulse
eClincher
Vista Social
Features
eClincher
Vista Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
eClincher
7.0
5 Ratings
8% below category average
Vista Social
9.3
20 Ratings
20% above category average
Boolean keyword searches
7.04 Ratings
9.215 Ratings
Filtering out noise/spam
7.04 Ratings
9.215 Ratings
Broad channel coverage
7.05 Ratings
9.519 Ratings
Sentiment analysis
00 Ratings
9.118 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
eClincher
6.0
6 Ratings
30% below category average
Vista Social
9.5
25 Ratings
16% above category average
Content planning and scheduling
8.06 Ratings
9.925 Ratings
Audience targeting
1.03 Ratings
9.122 Ratings
Content optimization
9.04 Ratings
9.523 Ratings
Workflow management
6.06 Ratings
9.623 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
eClincher
6.3
5 Ratings
25% below category average
Vista Social
9.2
22 Ratings
13% above category average
Automated routing and prioritization
7.05 Ratings
8.919 Ratings
Customer interaction histories
4.83 Ratings
9.422 Ratings
Bulk actions
7.05 Ratings
9.220 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
eClincher
1.0
3 Ratings
154% below category average
Vista Social
8.9
22 Ratings
15% above category average
Lead generation
1.01 Ratings
8.917 Ratings
Content marketing
1.13 Ratings
9.221 Ratings
Paid media management
00 Ratings
8.618 Ratings
Campaigns and promotions
00 Ratings
8.717 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
eClincher
6.8
6 Ratings
21% below category average
Vista Social
9.6
23 Ratings
14% above category average
Twitter
7.05 Ratings
9.623 Ratings
Facebook
8.06 Ratings
9.623 Ratings
LinkedIn
6.05 Ratings
9.623 Ratings
Google+
9.93 Ratings
9.318 Ratings
Instagram
8.05 Ratings
9.723 Ratings
Pinterest
8.03 Ratings
9.620 Ratings
YouTube
1.03 Ratings
9.620 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
eClincher
4.0
6 Ratings
64% below category average
Vista Social
9.1
24 Ratings
16% above category average
Campaign success analytics
4.05 Ratings
9.524 Ratings
Real-time tracking
4.06 Ratings
9.222 Ratings
Competitor analysis
00 Ratings
8.618 Ratings
Account management
Comparison of Account management features of Product A and Product B
Best suited for a marketer that cares about reports, needs a social media management platform and doesn't want to pay more for a more aesthetically pleasing version of a platform with the same or less functionality, such as Hootsuite or Sprout Social. For a social media marketer that wants to automate some of their postings, the queues feature is great for this functionality. Not best suited for beginners to social media, as their platform is best utilized with someone familiar with the industry that knows what they are doing. Their chat support team is very good though, but this type of individual might find themselves spending a lot of time on the platform.
Vista Social is great if you have various clients to manage social media platforms for. It is also great to manage marketing campaigns. It might lack somewhat on task management, but honestly with what it does offer it already saves a significant amount of time, specially when working for clients that are just starting out and that have a smaller team
eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.
It's not very visually appealing, but this is not a dealbreaker.
The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.
Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.
Its usability was good until they changed their plans and stopped their LTD program for its early adopters who helped raise the tool by giving it positive reviews. I don't think eClincher is ethical in any sense based on the recent actions.
I give a rating of 5 because not on all platforms I get what I want, such as being able to respond to messages, create reports, schedule content, I always have to go from one platform to another, and that makes it much easier for my day to day and therefore for my clients, I have more time to work on other things.
[In my experience,] due to the fact that they did a bait and switch on their plans and blamed AppSumo for the lifetime program ending is simply wrong. [I believe that] it's unethical to get support and reviews from their early adopters then take the plan away later.
Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.
There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
Vista Social has a feature that allows you to customize your text's font, size, style, and thickness, while Meta Business Suite does not. Vista Social also integrates more social media platforms compared to the others. Their calendar is also more organized and easier to adjust or edit. Lastly, Vista Social generates better result reports.