Ecwid by Lightspeed vs. IBM Digital Commerce vs. WYSIWYG Web Builder

Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.

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I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization

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If you prefer a PC/local development environment vs a fully online development tool, WYSIWYG Web Builder may be the best product available. If you are frustrated by bloated CMS systems that require constant updates and fixing of expired or conflicting plugins WYSIWYG Web Builder could be for you.

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
• Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
• Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc

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• Rapidly build website
• Builds site that load fast
• Allows for competely custom sites

• Recurring billing - ability to bill subscription customers without having to go to my payment gateway
• Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
• Expensive customization - if you want to customize anything, it is very expensive

• The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
• The catalog load can be simplified.
• WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.

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• The depth of the product and available options can be a bit overwhelming when getting started

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

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The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.

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This is my fourth year using WYSIWYG Web Builder and as many new releases. Each new release brings a staggering number of new features and enhancements. But the updates, fixes and new features are not limited to a once a year update. The product is updated with interium releases every few months.

I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.

The one reason for a 9 instead of a 10 is not a ding to the product itself. When first starting out the available options and tools are a bit overwhelming. You might be able to achieve the same visual result in multiple ways. As a new user you will need to learn which options work best for you. The online tutorials are good and there are a number of very good videos available on YouTube. The support from the forum is great. New users are treated with respect and provided support and guidance. (That is certainly not the case in many support forums) After fours years and dozens of websites I am still learning new features and tools for enhancing my customer's sites.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

The developer actively replies to post on the support forum. It is typical to get a reply in a few hours. The support for this product exceeds any other product I have used in the past 25 years. In addition to rapid replies from the developer the support community is very active on the forum along with several forum members providing excellent training videos.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

implementaion is simple. install the product and setup your hosting ftp settings.

We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.

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IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use

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I still use Xara for graphic design and image editing. But the web development in WYSIWYG Web Builder is far superior. Compared to online editors like Weebly, Wix, etc WYSIWYG Web Builder allows you to experiment with different options saved to different files. With the online builders you can't easily have 5 options to show a client. And you don't have backup copies in case the work you did, didn't work out.

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
• It can be implemented quickly for basic online stores.
• Once the system is configured, ROI will dramatically go up.

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• For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
• Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
• Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.

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• I am able to build truly custom sites for my customers
• I am able to build sites with less time and effort, resulting in competitive pricing
• I am able to build sites with less overhead, resulting in better profits