eFront Learning vs. TalentLMS vs. Trainual

You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.

Incentivized

TalentLMS is user-friendly enough for someone new to LMS management can get a site up and running in a relatively quick manner. It is rather intuitive to operate. My needs have been a rather small scale of 400 learners and TalentLMS more than meets the need to produce a professional-looking and operational website to send customers and staff. The point here is that although I do not know how well it can be up-scaled, it certainly delivers for small to medium organizations to need to get content online

Incentivized

We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.

Incentivized

• courses management
• quizes management
• variety of addons

Incentivized

• Report creation and distribution
• Course creation, launch, and individual assignments
• End user friendly for people with little computer skills
• API integration with such platforms as ADP, Microsoft.

Incentivized

• Tracks progress for training.
• Easily determines a new hires competency in handling tasks on their own.
• Houses all of our documents and videos in one location versus several.

Incentivized

• Merging this software may be difficult and cumbersome at times
• Reporting features can be worked on for better and easier usability
• Not very easy to organize files/folders in the system

Incentivized

• Email notifications have arbitrary limits on what information can be included. For example, you cannot include the user password in any notification email regarding course enrollment, group enrollment, etc.
• Notification emails are not sent out in a reasonable time frame. Sometimes, it takes over 20 minutes for a new user to get their registration email.
• It would be nice to get reports in the base domain containing customer user fields from various branches.

Incentivized

• The subject organization could use work! It's just jumbled and needs folders.
• It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus.

Incentivized

I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.

Incentivized

The ease of use, the robustness of the offering, and familiarity. It does everything we need and probably more. We likley don't utilize all the functionality it has as it does what we want it to without having to dig that deep into its tools. Their course library also has saved us some time in terms of saving time from creating some basic courses.

For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.

Incentivized

The system is intuitive. It does not have a lot of features that are hidden behind secret menus or elsewhere. There are often multiple ways to get to the same place through different menus without having to go back to the home or root menu. It makes things pretty easy. Additionally, if there is something I can't figure out, there is documentation available to help with that.

I have never run into an issue with downtime in 5 plus years.

It loads fast. Screen transitions are quick. Nothing seems to ever lag.

Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access. 2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.

Incentivized

Quick answer, comprehensive, and customized. I sent an email with multiple questions and feedback about their new UI, and the agent addressed all of them directly and honestly no sugar-coating and no call center lingo. Most questions can also be addressed directly in their UI with a really good help center widget.

Incentivized

During the entire sales process, the Trainual team was great to work with. After the sale, their onboard process was top notch as well and was very quick to answer any questions and actually were open to customizing the platform to meet our specific needs. They have been great this entire time.

Incentivized

I'm not the most technical person, so some of the training didn't make sense to me. It wasn't a complete training - it was more topical. The people working at EFront were happy to answer my questions later when I resorted to learning it by doing. This was very valuable to me.

Incentivized

It's important to have a robust course catalog before launching. Courses should be QC'ed to be sure there are no errors or other problems. Don't let engineers write quiz questions! Remember that well-formed quiz questions are not designed to trick or fool the user - they are used to reinforce learning through repetition of important concepts. The "grade" isn't as important as the assurance the information has stuck.

Incentivized

Implementation was relatively easy. When we set up a second branch, we needed a little help. But the support area is well-detailed. My clients had no experience with an LMS and their digital skills were limited. We had a long way to go. Nevertheless, it was relatively easy. It was rather quick!

Incentivized

Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.

Incentivized

Both are good, but the pricing and general value proposition of Talent LMS are better than Trainual in my opinion. Trainual is a bit more modern and cleaner looking from a user interface perspective, but it comes at a higher cost. Both platforms provide very similar features in the way of general functionality and user experience, but Talent LMS wins because of its better pricing model.

Incentivized

• This is our first time using anything like this!
• Previously we just wrote task items in shared Google documents. It was the best of what we could do at the time, but this is a whole different world, and we love it! Being able to integrate quizzes and photos and interactive video is excellent!

Incentivized

The product can create as similar or unique experiences for different branches as you want for training purposes

• We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements

Incentivized

• Managers have used this internally to get new employees up to speed and trained faster. It's a great onboarding tool.
• Externally, we help our customers better self-serve when they understand the software they are using. This reduces calls to Customer Support.
• We've used training as an added incentive for our customers to maintain a higher level of service, resulting in increased ARR.

Incentivized

• Saves time for the team for training
• The fact that everything is in one location is really good!
• Allows us to edit and change and adjust as the business does
• Keeps us flexible and not cemented to a way of doing things

Incentivized