TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Egnyte

    Score9.3 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    Salesforce Partner Management

    Score10 out of 10
    N/ASalesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

    $25

    per month per user

    Pricing
    EgnyteSalesforce Partner Management
    Editions & Modules
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    Essentials
    $25
    per month per user
    Professional
    $75
    per month per user
    Enterprise
    $150
    per month per user
    Unlimited
    $300
    per month per user
    Offerings
    Pricing Offerings
    EgnyteSalesforce Partner Management
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are billed annually.
    More Pricing Information
    Community Pulse
    EgnyteSalesforce Partner Management
    Considered Both Products
    Egnyte
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    8 Answers
    Best Alternatives
    EgnyteSalesforce Partner Management
    Small Businesses
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EgnyteSalesforce Partner Management
    Likelihood to Recommend
    10.0
    (42 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    8.2
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    7.3
    (1 ratings)
    Performance
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    EgnyteSalesforce Partner Management
    Likelihood to Recommend
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    Salesforce
    Salesforce Partner Management is a great tool for scenarios where a partner portal needs to be created in a quick and cost-efficient manner by teams that do not necessarily have a broad technical knowledge and when the time to market is key. In the situations where the use case is more advanced and cannot be covered by the out-of-the-box functionalities of SPM, then the tool is less effective.
    Incentivized
    Read full review
    Pros
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    Salesforce
    • Clear, concise user interface.
    • Organizes calls & notes & client info into one uniform platform.
    • Allows knowledge to be shared across the organization & account teams.
    Incentivized
    Read full review
    Cons
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    Salesforce
    • One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
    • Reports can sometimes be hard to create.
    Incentivized
    Read full review
    Likelihood to Renew
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    Salesforce
    We are definitely going to renew as we created and developed a very functional and complete solution that we won't want to lose. and the reason we achieved that is by continuously evolving and enhancing. That would not be possible without the qualified technical support we have at our disposal internally.
    Incentivized
    Read full review
    Usability
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    Salesforce
    Salesforce Partner Management is complete and has great usability. Just as a Salesforce full CRM does. However, when you have to deploy the initial implementation and/or create the infrastructure for your Salesforce Partner Management it might require, as expected, a very good support and development team and resources
    Incentivized
    Read full review
    Performance
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Support Rating
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    Salesforce
    Tune provides great on-boarding experience for new users, but the functionality of the product itself is limited. For example if you multiple partners worldwide who sell your product, Salesforce CRM integration is a must to achieve business goals. Salesforce ecosystems helps to avoid having multiple tools and licenses. One big differentiator is that Salesforce Partner Managements allows for personalization that is user-friendly, while with Tune user is expected to do some coding
    Incentivized
    Read full review
    Return on Investment
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    Salesforce
    • Single integrated lead management system- positive.
    • Partner information and communication - positive.
    • One system for all partner needs like assigning deal registration or MDF- positive.
    • Trainings required internally- negative.
    • Too expensive- negative.
    Incentivized
    Read full review
    ScreenShots