TrustRadius: an HG Insights company

Emburse Expense Enterprise (formerly Chrome River) vs. Sage Intacct

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Expense Enterprise (formerly Chrome River)

    Score7.8 out of 10
    N/AEmburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding.N/A

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A
    Pricing
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Considered Both Products
    Emburse
    No answer on this topic
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    93%
    Would buy again
    1044 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    94%
    Delivers good value for the price
    852 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    94%
    Happy with the feature set
    1062 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    89%
    Lived up to sales and marketing promises
    525 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    80%
    Implementation went as expected
    597 Answers
    Features
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Expense Management
    Comparison of Expense Management features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    8.5
    4 Ratings
    3% above category average
    Sage Intacct
    -
    Ratings
    Employee Expense Reporting8.04 Ratings00 Ratings
    Corporate Card Reconciliation9.03 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    7.9
    4 Ratings
    1% below category average
    Sage Intacct
    -
    Ratings
    Customizable Approval Policies8.33 Ratings00 Ratings
    Financial Document Management7.02 Ratings00 Ratings
    Payment Status Tracking6.04 Ratings00 Ratings
    Payment Audit Trail9.02 Ratings00 Ratings
    Duplicate Bill Detection8.33 Ratings00 Ratings
    Advanced OCR8.52 Ratings00 Ratings
    Electronic Funds Transfer8.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    7.0
    360 Ratings
    8% below category average
    Pay calculation00 Ratings7.05 Ratings
    Benefit plan administration00 Ratings6.45 Ratings
    Direct deposit files00 Ratings7.14 Ratings
    Salary revision and increment management00 Ratings6.94 Ratings
    Reimbursement management00 Ratings7.5360 Ratings
    Customization
    Comparison of Customization features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    7.6
    871 Ratings
    0% above category average
    API for custom integration00 Ratings7.8818 Ratings
    Plug-ins00 Ratings7.4660 Ratings
    Security
    Comparison of Security features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    8.7
    1318 Ratings
    6% above category average
    Single sign-on capability00 Ratings8.81076 Ratings
    Role-based user permissions00 Ratings8.61283 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    7.8
    1411 Ratings
    0% below category average
    Dashboards00 Ratings7.81270 Ratings
    Standard reports00 Ratings8.01372 Ratings
    Custom reports00 Ratings7.61358 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    7.9
    1550 Ratings
    4% above category average
    Accounts payable00 Ratings8.21440 Ratings
    Accounts receivable00 Ratings8.01264 Ratings
    Cash management00 Ratings8.01342 Ratings
    Bank reconciliation00 Ratings8.11331 Ratings
    Expense management00 Ratings7.9940 Ratings
    Time tracking00 Ratings6.9505 Ratings
    Fixed asset management00 Ratings7.3688 Ratings
    Multi-currency support00 Ratings7.8518 Ratings
    Multi-division support00 Ratings8.5847 Ratings
    Regulations compliance00 Ratings7.6516 Ratings
    Electronic tax filing00 Ratings7.7384 Ratings
    Self-service portal00 Ratings7.4646 Ratings
    Global Financial Support00 Ratings8.0378 Ratings
    Intercompany Accounting00 Ratings8.4893 Ratings
    Journals and Reconciliations00 Ratings8.71247 Ratings
    Enterprise Accounting00 Ratings8.1536 Ratings
    Configurable Accounting00 Ratings8.1733 Ratings
    Centralized Rules Framework00 Ratings7.9528 Ratings
    Standardized Processes00 Ratings8.3857 Ratings
    Inventory Management
    Comparison of Inventory Management features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    6.8
    499 Ratings
    7% below category average
    Inventory tracking00 Ratings7.8365 Ratings
    Automatic reordering00 Ratings5.58 Ratings
    Location management00 Ratings8.5464 Ratings
    Manufacturing module00 Ratings5.25 Ratings
    Order Management
    Comparison of Order Management features of Emburse Expense Enterprise (formerly Chrome River) and Sage Intacct
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Sage Intacct
    7.5
    738 Ratings
    2% above category average
    Pricing00 Ratings7.7461 Ratings
    Order entry00 Ratings8.0656 Ratings
    Credit card processing00 Ratings7.4466 Ratings
    Cost of goods sold00 Ratings6.314 Ratings
    End-to-end order visibility00 Ratings8.2380 Ratings
    Best Alternatives
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Small Businesses
    Brex
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Likelihood to Recommend
    7.1
    (124 ratings)
    8.3
    (1599 ratings)
    Likelihood to Renew
    9.8
    (18 ratings)
    5.2
    (85 ratings)
    Usability
    8.0
    (108 ratings)
    4.7
    (140 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (14 ratings)
    Performance
    9.0
    (1 ratings)
    10.0
    (15 ratings)
    Support Rating
    9.0
    (113 ratings)
    2.4
    (129 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (6 ratings)
    Online Training
    9.0
    (1 ratings)
    1.0
    (14 ratings)
    Implementation Rating
    9.8
    (7 ratings)
    1.0
    (22 ratings)
    Configurability
    8.0
    (1 ratings)
    3.0
    (13 ratings)
    CPA Rating
    -
    (0 ratings)
    7.8
    (26 ratings)
    Ease of integration
    6.0
    (1 ratings)
    6.2
    (311 ratings)
    Product Scalability
    8.0
    (1 ratings)
    2.0
    (12 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    1.0
    (11 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    1.0
    (11 ratings)
    User Testimonials
    Emburse Expense Enterprise (formerly Chrome River)Sage Intacct
    Likelihood to Recommend
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Pros
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Cons
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Usability
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Reliability and Availability
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
    Read full review
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Performance
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
    Read full review
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Support Rating
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Incentivized
    Read full review
    In-Person Training
    Emburse
    No answers on this topic
    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
    Read full review
    Online Training
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
    Read full review
    Implementation Rating
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
    Read full review
    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
    Read full review
    Alternatives Considered
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
    Incentivized
    Read full review
    Scalability
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Incentivized
    Read full review
    Return on Investment
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
    Incentivized
    Read full review
    ScreenShots

    Emburse Expense Enterprise (formerly Chrome River) Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales