Likelihood to Recommend Very easy to upload & maintain all your expenses at the same place & the same time and its a very clean & clear user interface and supports various formats. many times we can approve the timesheets form our mobile itself and takes less time to submit the reports if asked to attach any missing reports and it is very easy to code the departments & Gl categories and also we have specific employee codes to search very fast & its easy to delete also if something is not requierd maybe Thank you payments stuff and etc and it is also detects if any duplicate transactions are uploaded & we can also ignore those specific transactions to avoid it in the next month's uploads and also we can download each and every month reports of all the list of employees who all are using this application and can find the approvers very easily in the settings tab and also we can change our approvers & can change the proxy approver also and we can verify if any connection failures are happening in if any reports are having failure message and we have all types of card uploaded like manual cards & corporate cards & Amex cards & easy to reject if any missing details to be added by employees
Read full review The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our
ERP each day.
Read full review Pros The integration with NetSuite is well executed. The system is intuitive for both users and approvers. Ability to feed credit card data into the system is super helpful. Read full review Invoice coding, routing, and approval Complete visibility of all invoices floating around your organization Payment of invoices via numerous methods and multiple currency with just a click of the mouse Captures W9 & W8-BENE information posts all information including a pdf of invoice into your GL/accounting system Read full review Cons Synchronisation errors list should be available to download Synchronisation fails for whole timesheet when there is one error and we need to hunt for the particular one. It will be better if it fails only the one that has errors Downtime during monthend close timelines occasionally Read full review The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it. Read full review Likelihood to Renew Tipalti developed a workflow us that has improved our efficiency in onboarding vendors and processing payments. They also ensure that we have all the required tax forms from the vendor before a payment goes out.
Read full review Usability The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
Read full review Reliability and Availability Tipalti has always been responsive to our questions and concerns.
Read full review Performance No issues here. Generally has been pretty fast.
Read full review Support Rating I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct
Read full review Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
Read full review Online Training Tipalti provides great How to online guide
Read full review Implementation Rating Implementation went smooth as we used and tested everything in the sandbox first
Read full review Alternatives Considered As mentioned earlier in the several questions, Emburse Nexonia is easy to use compared to all the above applications. Integration is easy and plenty of automation opportunities in Emburse Nexonia. Capturing a time sheet is an additional option that no other application has this feature which is a key aspect in any org. to do variance analysis.
Read full review Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the entire audit history by simply clicking into an invoice.
Read full review Contract Terms and Pricing Model I did not make the decision to purchase this product.
Read full review Scalability We were given the option of only one integration.
Read full review Return on Investment Nexonia Expenses has provided a positive impact on ROI because it saves time for employees who are submitting expenses for reimbursement. Nexonia Expenses provides a positive impact on ROI because it saves time for employees who are issuing and managing POs. Read full review Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form. Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner. AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication. Read full review ScreenShots Emburse Nexonia Screenshots