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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Zoom Revenue Accelerator

    Score8.7 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    EmptorisZoom Revenue Accelerator
    Editions & Modules
    Emptoris
    $59.00
    Per User Per Month
    Zoom Revenue Accelerator
    Contact Sales
    Offerings
    Pricing Offerings
    EmptorisZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EmptorisZoom Revenue Accelerator
    Considered Both Products
    IBM
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    24 Answers
    Features
    EmptorisZoom Revenue Accelerator
    Contract Authoring
    Comparison of Contract Authoring features of Emptoris and Zoom Revenue Accelerator
    Feature
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Zoom Revenue Accelerator
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates7.84 Ratings00 Ratings
    Clause library/saved fields8.34 Ratings00 Ratings
    Guided logic8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Emptoris and Zoom Revenue Accelerator
    Feature
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Zoom Revenue Accelerator
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract editing8.74 Ratings00 Ratings
    Collaborating on contracts7.53 Ratings00 Ratings
    MS Word plug-in7.52 Ratings00 Ratings
    Approval process8.24 Ratings00 Ratings
    Interdepartmental workflows7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Emptoris and Zoom Revenue Accelerator
    Feature
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Zoom Revenue Accelerator
    -
    Ratings
    Contract database7.75 Ratings00 Ratings
    Contract search7.55 Ratings00 Ratings
    Contract milestone reminders & alerts8.53 Ratings00 Ratings
    Custom contract reports7.44 Ratings00 Ratings
    Tracking contract status8.44 Ratings00 Ratings
    Compliance check7.93 Ratings00 Ratings
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Emptoris and Zoom Revenue Accelerator
    Feature
    Emptoris
    -
    Ratings
    Zoom Revenue Accelerator
    8.1
    17 Ratings
    2% above category average
    Speech-to-Text Transcription00 Ratings8.316 Ratings
    Keyword Detection00 Ratings8.216 Ratings
    Sentiment Analysis00 Ratings8.116 Ratings
    Speaker Diarization00 Ratings8.116 Ratings
    Call Recording Playback00 Ratings8.817 Ratings
    Call Summarization00 Ratings8.617 Ratings
    Conversion Metrics00 Ratings8.516 Ratings
    Keyword Search & Retrieval00 Ratings8.316 Ratings
    Call Tagging00 Ratings7.913 Ratings
    Integration with CRM Systems00 Ratings6.215 Ratings
    Best Alternatives
    EmptorisZoom Revenue Accelerator
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    DocuSign CLM
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    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Chorus by ZoomInfo
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmptorisZoom Revenue Accelerator
    Likelihood to Recommend
    8.1
    (15 ratings)
    9.0
    (40 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    9.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    8.2
    (14 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    EmptorisZoom Revenue Accelerator
    Likelihood to Recommend
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Zoom
    easy to access, easy to get to calls I want on days/times I want. Easy to make playlist and library as needed. But some of the tabs (Coaching and Dashboard) have unusable data to me. The data for some of those tabs arent capturing for some reason.
    Read full review
    Support Rating
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.