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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ensighten Manage

    Score9 out of 10
    N/AEnsighten Manage is a popular tag management system used globally, promising to increase page loading speed, accelerate tag deployment, and facilitate omnichannel 1:1 customer engagement across platforms and devices. Ensighten provides tag control by visitor, session, and page, and harmonizes data collection. The company’s Tag Delivery Network serves billions of tags annually for familiar brands like Sony, Staples, Symantec, T-Mobile, and United Airlines.N/A

    Google Forms

    Score8.4 out of 10
    N/AGoogle Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
    Pricing
    Ensighten ManageGoogle Forms
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ensighten ManageGoogle Forms
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ensighten ManageGoogle Forms
    Considered Both Products
    Ensighten
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    48 Answers
    Features
    Ensighten ManageGoogle Forms
    Security
    Comparison of Security features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    7.6
    22 Ratings
    10% below category average
    Google Forms
    -
    Ratings
    Role-based user permissions7.622 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    7.7
    23 Ratings
    5% below category average
    Google Forms
    -
    Ratings
    Tag library9.421 Ratings00 Ratings
    Tag variable mapping7.220 Ratings00 Ratings
    Ease of writing custom tags7.423 Ratings00 Ratings
    Rules-driven tag execution7.321 Ratings00 Ratings
    Tag performance monitoring7.718 Ratings00 Ratings
    Page load times8.420 Ratings00 Ratings
    Mobile app tagging5.48 Ratings00 Ratings
    Library of JavaScript extensions8.612 Ratings00 Ratings
    Data Management & Integrity
    Comparison of Data Management & Integrity features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    7.5
    20 Ratings
    8% below category average
    Google Forms
    -
    Ratings
    Event tracking7.216 Ratings00 Ratings
    Mobile event tracking6.910 Ratings00 Ratings
    Data distribution management7.815 Ratings00 Ratings
    Universal data layer8.020 Ratings00 Ratings
    Automated error checking7.717 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    6.7
    123 Ratings
    18% below category average
    Survey templates00 Ratings7.7114 Ratings
    Themes00 Ratings6.2112 Ratings
    Custom logo/branding00 Ratings6.1100 Ratings
    Survey Content
    Comparison of Survey Content features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    8.0
    121 Ratings
    6% below category average
    Changes to live survey00 Ratings8.9115 Ratings
    Question design help00 Ratings7.398 Ratings
    Multiple question types00 Ratings7.9120 Ratings
    Survey Logic
    Comparison of Survey Logic features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    7.0
    110 Ratings
    18% below category average
    Survey logic flexibility00 Ratings7.0110 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    8.4
    122 Ratings
    3% above category average
    Response tracking00 Ratings8.3120 Ratings
    Data export00 Ratings8.1116 Ratings
    Standard reports00 Ratings7.9113 Ratings
    Custom reports00 Ratings9.286 Ratings
    Analytics00 Ratings8.594 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    7.9
    116 Ratings
    9% below category average
    Access controls00 Ratings7.8113 Ratings
    Compliance00 Ratings7.990 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Ensighten Manage and Google Forms
    Feature
    Ensighten Manage
    -
    Ratings
    Google Forms
    7.6
    90 Ratings
    6% below category average
    Vendor-offered crowdsourcing00 Ratings7.842 Ratings
    Respondent restrictions00 Ratings7.588 Ratings
    Best Alternatives
    Ensighten ManageGoogle Forms
    Small Businesses
    Google Tag Manager
    Score9.4 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Adobe Experience Platform Launch
    Score8.4 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Adobe Dynamic Tag Management (discontinued)
    Score10 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ensighten ManageGoogle Forms
    Likelihood to Recommend
    8.1
    (27 ratings)
    9.3
    (127 ratings)
    Likelihood to Renew
    8.5
    (4 ratings)
    7.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    8.6
    (67 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.0
    (49 ratings)
    Implementation Rating
    6.5
    (5 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    4.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Ensighten ManageGoogle Forms
    Likelihood to Recommend
    Ensighten
    Ensighten manage can be setup to be used by non technical business users. However the product provides a lot of flexibility by the way of custom custom Javascript and HTML tags, and advanced features like events, which needs coding experience as well as understanding of web technologies. Ensighten mobile is also a promising tool, but so far we have not had any luck setting it up, mainly due to challenges with Android setup
    Incentivized
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    Google
    Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
    Incentivized
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    Pros
    Ensighten
    • Supports typical software development life cycle (SDLC) process by facilitating DEV, QA and PROD deployment stages through spaces.
    • Roles and security can be thoroughly defined.
    • Very good selection of tagging technologies.
    • Site is stable, no availability concerns.
    • GUI in general is straightforward.
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    Google
    • Live results: When a user completes the form the results are added instantly.
    • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
    • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
    • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
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    Cons
    Ensighten
    • While the code templates that are already existent provide an easy interface to leverage existing code sets, custom codes still need to be written a lot of times since the templatized versions apply them to a global scope only and not for individual URLs or regex's for specific use cases for pixel vendors. Also, the library needs to be updated more frequently with new pixel vendors injecting their own variations of codes
    • Professional services (both the shared and dedicated model) definitely needs a lot of improvement since this is something that we have been immensely challenged with as a client of Ensighten in general. General response times and availability of support hours both from an account management standpoint and professional services/support standpoint have been quite challenging in the past year or two and there has been no real progress on this front
    • Ensighten Manage uses its own best practices to modify certain code sets from say JavaScript to Jquery for instance as it may be more compatible within its platform. This needs to change so that the tool is more nimble, agile and flexible in accepting and executing on different vendor codes
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    Google
    • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
    • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
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    Likelihood to Renew
    Ensighten
    For the volume of tracking pixels that we plan to implement it only makes sense for us to continue. At this point, development is benefiting significantly from not being bogged down with writing tracking pixel code and the marketing team(s) enjoy being able to stay connected to their tool deployments. As the portfolio of tracking methods increases, the usage of Ensighten will increase with it.
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    Google
    I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
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    Usability
    Ensighten
    The GUI looks professional and is overall very usable. Menu and buttons are laid out well and easy to view. Wizard-like tag configuration is pleasant. Color scheme is pleasant to view, lacking fatiguing colors. Page load progress indicator is reassuring. Filters on past-visited screens are remembered, very handy. Filter options are flexible.
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    Google
    Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
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    Reliability and Availability
    Ensighten
    No answers on this topic
    Google
    In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
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    Performance
    Ensighten
    No answers on this topic
    Google
    One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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    Support Rating
    Ensighten
    The Ensighten Manage support team has been helpful and dedicated to assisting us solve problems that come up with tag deployments even when the issues are completely unrelated to the core Manage product itself. They seem to have the right mix of tag-specific subject matter experts and general support resources.
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    Google
    We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
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    Implementation Rating
    Ensighten
    Ensighten is a great tool, and as good as any in the industry with strong workflow capabilities, an admin API and a friendly interface. It does have some limitations and is not entirely "marketer friendly" as they claim. Also, note we've experienced some performance/load time issues with the Ensighten data layer, which we are addressing with them.
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    Google
    Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
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    Alternatives Considered
    Ensighten
    We've used Ensighten Tag Management since 2013 - before this, we used Adobe's out of the box dynamic tagging solution. Since Ensighten is a purpose-built tool, it provides a great deal more flexibility than that of Adobe. Rule-drived spaces and conditions were not available in Adobe's tag container. Ensighten's visual tagger is unique in its ability to place MBOXes on the page for A/B testing. Finally, mobile tagging is simply not possible without going through the release process, which Ensighten has freed us from
    Incentivized
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    Google
    Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
    Incentivized
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    Scalability
    Ensighten
    No answers on this topic
    Google
    GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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    Return on Investment
    Ensighten
    • Increased complexity when debugging so bug are taking longer to fix when they are related to Ensighten
    • Our sites are loading about 10 seconds faster and have opened our eyes as to how much javascript we are rendering onto our sites which is no longer needed.
    Incentivized
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    Google
    • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
    • Ability to create surveys on demand and quickly, saving time and energy
    • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
    Incentivized
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    ScreenShots