Epic MyChart vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyChart
Score 9.9 out of 10
N/A
Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Epic MyChartJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
MyChartJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epic MyChartJotform
Features
Epic MyChartJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
8.0
152 Ratings
0% below category average
Survey templates00 Ratings8.3130 Ratings
Themes00 Ratings7.6137 Ratings
Custom logo/branding00 Ratings8.1144 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
8.1
140 Ratings
5% below category average
Changes to live survey00 Ratings8.1118 Ratings
Question design help00 Ratings8.0116 Ratings
Multiple question types00 Ratings8.2137 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
7.6
116 Ratings
8% below category average
Survey logic flexibility00 Ratings7.6116 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
7.9
144 Ratings
4% below category average
Response tracking00 Ratings7.8135 Ratings
Data export00 Ratings8.6137 Ratings
Standard reports00 Ratings7.8123 Ratings
Custom reports00 Ratings7.8115 Ratings
Analytics00 Ratings7.6105 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
7.7
118 Ratings
12% below category average
Access controls00 Ratings7.6114 Ratings
Compliance00 Ratings7.9107 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Epic MyChart
-
Ratings
Jotform
7.4
88 Ratings
11% below category average
Vendor-offered crowdsourcing00 Ratings7.370 Ratings
Respondent restrictions00 Ratings7.588 Ratings
Best Alternatives
Epic MyChartJotform
Small Businesses

No answers on this topic

Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Medium-sized Companies

No answers on this topic

Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Enterprises

No answers on this topic

Verint Voice of the Customer
Verint Voice of the Customer
Score 9.8 out of 10
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User Ratings
Epic MyChartJotform
Likelihood to Recommend
10.0
(6 ratings)
8.6
(173 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
8.8
(119 ratings)
Support Rating
-
(0 ratings)
7.7
(81 ratings)
Implementation Rating
-
(0 ratings)
8.6
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Epic MyChartJotform
Likelihood to Recommend
Epic
Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Epic
  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
Epic
  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Epic
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Epic
No answers on this topic
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Epic
No answers on this topic
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Epic
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Epic
More market share, so people are more used to Epic MyChart.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Epic
  • It allows me to better decision about my health
  • It allows me to show my medical records to friends and family that are in the medical field
  • Makes it easy to have one location for all medical records
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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