Epicor CPQ vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor CPQ
Score 8.8 out of 10
N/A
Epicor CPQ, formerly KBMax, is an interactive 3D UI CPQ solution that enables customers and sales users to configure simple or complex products on any device, now from Epicor since the May, 2021 acquisition.N/A
SAP Sales Cloud
Score 8.4 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Epicor CPQSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor CPQSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Epicor CPQSAP Sales Cloud
CPQ
Comparison of CPQ features of Product A and Product B
Epicor CPQ
9.0
1 Ratings
3% above category average
SAP Sales Cloud
-
Ratings
Quote sharing/sending9.01 Ratings00 Ratings
Product configuration9.01 Ratings00 Ratings
Configuration options9.01 Ratings00 Ratings
Pricing rules9.01 Ratings00 Ratings
Price adjustment9.01 Ratings00 Ratings
Purchase history and open contracts9.01 Ratings00 Ratings
Guided selling/Sales portal9.01 Ratings00 Ratings
CPQ reporting & analytics9.01 Ratings00 Ratings
CPQ-CRM integration9.01 Ratings00 Ratings
Attachments to quotes9.01 Ratings00 Ratings
Order capturing9.01 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
8.1
120 Ratings
5% above category average
Customer data management / contact management00 Ratings8.6117 Ratings
Workflow management00 Ratings8.4118 Ratings
Territory management00 Ratings7.5105 Ratings
Opportunity management00 Ratings8.2114 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1110 Ratings
Contract management00 Ratings8.0112 Ratings
Quote & order management00 Ratings8.2109 Ratings
Interaction tracking00 Ratings8.2111 Ratings
Channel / partner relationship management00 Ratings7.8110 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
8.1
103 Ratings
7% above category average
Case management00 Ratings7.598 Ratings
Call center management00 Ratings8.592 Ratings
Help desk management00 Ratings8.295 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
7.7
107 Ratings
1% above category average
Lead management00 Ratings7.5106 Ratings
Email marketing00 Ratings7.994 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
7.9
115 Ratings
4% above category average
Task management00 Ratings7.9111 Ratings
Billing and invoicing management00 Ratings7.896 Ratings
Reporting00 Ratings8.1105 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
8.2
114 Ratings
8% above category average
Forecasting00 Ratings8.3107 Ratings
Pipeline visualization00 Ratings7.9107 Ratings
Customizable reports00 Ratings8.3110 Ratings
Customization
Comparison of Customization features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
7.9
111 Ratings
5% above category average
Custom fields00 Ratings8.1111 Ratings
Custom objects00 Ratings7.6107 Ratings
Scripting environment00 Ratings8.294 Ratings
API for custom integration00 Ratings7.699 Ratings
Security
Comparison of Security features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
8.7
114 Ratings
4% above category average
Single sign-on capability00 Ratings9.0109 Ratings
Role-based user permissions00 Ratings8.4108 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
7.4
83 Ratings
1% above category average
Social data00 Ratings7.883 Ratings
Social engagement00 Ratings7.081 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
8.0
97 Ratings
9% above category average
Marketing automation00 Ratings8.193 Ratings
Compensation management00 Ratings7.980 Ratings
Platform
Comparison of Platform features of Product A and Product B
Epicor CPQ
-
Ratings
SAP Sales Cloud
7.9
99 Ratings
7% above category average
Mobile access00 Ratings7.999 Ratings
Best Alternatives
Epicor CPQSAP Sales Cloud
Small Businesses
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor CPQSAP Sales Cloud
Likelihood to Recommend
9.0
(1 ratings)
8.6
(131 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(7 ratings)
Usability
-
(0 ratings)
6.7
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(91 ratings)
User Testimonials
Epicor CPQSAP Sales Cloud
Likelihood to Recommend
Epicor Software
KBMax as the interface is very clean and easy for new users to understand how the product works. This platform offers effective communication between professionals and easy project planning solutions. Its reporting options are easy to use and generate accurate data reports and also manage all the project data from one roof.
Read full review
SAP
It is appropriate to have analysis, forecasts, and sales automation that allow the advisor to focus on other things because SAP Sales Cloud helps to capture potential clients, having a complete and detailed history of each one, their tastes and preferences can be validated, which helps to turn them into potential clients.
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Pros
Epicor Software
  • Easy on scheduling.
  • Excellent planning system.
  • Services automation.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Epicor Software
  • Training on KBMax is a must process.
  • Requires an heavy machine.
  • Not easy on configure all the functionalities.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Epicor Software
No answers on this topic
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Epicor Software
No answers on this topic
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Epicor Software
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Epicor Software
No answers on this topic
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Epicor Software
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Epicor Software
No answers on this topic
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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Alternatives Considered
Epicor Software
No answers on this topic
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Epicor Software
No answers on this topic
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
Epicor Software
  • KBMax reports are most effective and easy to understand.
  • Its scheduling capability is impressive.
  • Data planning and project data management.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization