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SAP Sales Its promising!
Updated November 08, 2023

SAP Sales Its promising!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM
  • Sales Performance Management

Overall Satisfaction with SAP Sales Cloud

SAP's sales cloud platform is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. As a result, your company gains access to a wealth of historical data and predictive tools, enhancing the overall sales performance.
  • Administration of Prospects, Quotations, and Leads.
  • view all client data within the ERP system.
  • Configurable Approval Workflow with management Control.
  • Improved collaboration between sales staff.
  • An abundance of teamwork in the commercial sector.
With SAP Sales Cloud and an integrated ERP system, you have the capability to seamlessly oversee the entire process from lead generation to payment. These two systems work in perfect harmony, empowering salespeople to swiftly make informed decisions, access real-time pricing, review past orders, and more, at any stage of the client sales cycle. Additionally, through seamless integration with Outlook, you can instantly identify email senders and access comprehensive customer data, ensuring a holistic view of your interactions with clients.
The SAP Sales Cloud excels at complex sales processes because it merges marketing tools and full-service business operations into a single Hub that centralises all client data and interactions.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

The product is suitable for companies with a minimum of 15 salespeople or more. It may not be the best fit for customers seeking basic CRM tools and account management only. SAP Sales Cloud is particularly effective in handling intricate sales processes by integrating marketing tools and comprehensive business operations into a unified platform, centralizing all client data and interactions.

SAP Sales Cloud Feature Ratings

8.0
Customer data management / contact management
8
Workflow management
8
Territory management
8
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
8
Quote & order management
8
Interaction tracking
8
Channel / partner relationship management
8
8.0
Case management
8
Call center management
8
Help desk management
8
9.0
Lead management
9
8.0
Task management
8
Reporting
8
8.0
Forecasting
8
Pipeline visualization
8
Customizable reports
8
8.0
Custom fields
8
Custom objects
8
Scripting environment
8
API for custom integration
8
8.0
Single sign-on capability
8
Social CRM ()
Not Rated
Integrations with 3rd-party Software ()
Not Rated
Platform ()
Not Rated

Using SAP Sales Cloud

2 - Sales analysts: They are responsible for collecting, analyzing, and reporting sales data, such as sales volume, revenue, market share, customer feedback, and trends. They also provide insights and recommendations to improve sales efficiency and effectiveness.
They also are responsible for supporting the sales operations, such as processing sales orders, invoices, and payments, updating sales records, and handling customer inquiries and complaints. They also ensure compliance with sales policies and regulations.
1 - They are responsible for integrating SAP Sales Cloud with other SAP or non-SAP systems, such as ERP, CRM, or third-party applications. ABAP, Java, JavaScript, Python, or C#. They are useful for creating custom extensions, enhancements, or integrations for SAP Sales Cloud, as well as automating tasks or workflows, they also are responsible for configuring, customizing, and maintaining the SAP Sales Cloud solution according to the business requirements.
  • Pipeline manegment
  • Workflows easy
  • Integration
  • The interface is very heavy and it makes the platform slow to load
  • Presence of a lot of analytics can sometimes confuse new users
  • Analytical tools that helps in analyzing the data very efficiently
  • Automating repetitive processes
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice

Evaluating SAP Sales Cloud and Competitors

Yes - Pipedrive, Pipefy, Monday, Asana
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Visibility Boost, Intelligent Selling and Scalable and Flexible.
enables sellers to engage with customers through various digital channels, such as web, mobile, social, and chat, and provide personalized and consistent experiences across the customer journey