SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP Sales Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Sales Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales Cloud
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
We selected it because of the SAP Sales Cloud Eco-system, doesn't have to rely on multiple software everytime
Chose SAP Sales Cloud
It is more flexible due to availability of large number of third party apps and integration. UI is also modern and friendly compared to Salesforce. It stands out only when you integrate it with SAP ERP and other SAP products. Since we already had SAP ERP here, we chose SAP …
Chose SAP Sales Cloud
SAP Sales Cloud can stacks up against Salesforce and Zoho. SAP Sales Cloud can integrate easily with SAP ERP system and give real time access to all different types of department and that enable for example faster process from quote to order so it's really good tool to use it
Chose SAP Sales Cloud
SAP Sales Cloud has a native integration with SAP ERP as a backoffice through SAP BTP, which facilitates processes and provides a 360-degree view of data. In the case of Salesforce solutions, the integration is possible, but we prefer to integrate SAP with SAP. Furthermore, by …
Chose SAP Sales Cloud
Compared to other CRMs, I have found SAP Sales Cloud much more helpful and easier to be able to filter views of contacts and monitoring of pipeline performance is very intuitive with a great user interface. Our sales team is highly dependent on it for opportunities, quotes, …
Chose SAP Sales Cloud
SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce Sales Cloud being non SAP product at hight cost
Chose SAP Sales Cloud
It’s very similar, but Salesforce has an edge on query capabilities and less reliance on custom code for enhancements with strong transport management.
Chose SAP Sales Cloud
We choose SAP Sales Cloud over HubSpot CRM because we have a large number of customers to handle, and their needs need to be personalized. Which are offered accurately by SAP Sales Cloud. In our experience, HubSpot has some issues when the number of customers increases. Our …
Chose SAP Sales Cloud
because the whole solution is sap and we know it
Chose SAP Sales Cloud
SAP Sales Cloud always work in early stage before the demand comes in to market and thus SAP Sales Cloud got benefited to engage its client in profitable way.
Chose SAP Sales Cloud
SAP Sales Cloud was better in terms of cost and better integration with our backend.
Chose SAP Sales Cloud
SAP Sales Cloud is way better than the other products and tools which we had used earlier because it provides efficient solutions for sales management and security wise it is pretty much reliable compared to others. It also provides the top notch next generation AI driven …
Chose SAP Sales Cloud
SAP Sales Cloud works well and has a easy set up for a simplified sales proess setup.
Chose SAP Sales Cloud
One of the most outstanding features of SAP Sales Cloud is its easy integration with our existing SAP ecosystem. This was essential because we used SAS/4HANA in our operations. Its ability to have a single platform that easily integrates sales data with other company operations …
Chose SAP Sales Cloud
It is beneficial for business development and performance. Data gets quickly and is very useful while performing activities.
Chose SAP Sales Cloud
SAP Sales Cloud vs. HubSpot = HubSpot is better out of the box, cheaper for smaller teams, and easier to maneuver without having to upgrade much in terms of cost to win more deals. SAP Sales Cloud is generally more expensive than other providers like HubSpot or Pipedrive, but …
Chose SAP Sales Cloud
Better user experience. Intuitive platform with great tools. Easy to find past cases and people from different companies.
great customer management tool it helps to keep the know how inside the company when a colleague decides to take a new challenge out of the company. It’s …
Features
SAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.3
140 Ratings
7% above category average
Customer data management / contact management8.4135 Ratings
Workflow management8.5136 Ratings
Territory management8.0121 Ratings
Opportunity management8.6133 Ratings
Integration with email client (e.g., Outlook or Gmail)8.1128 Ratings
Contract management8.1126 Ratings
Quote & order management8.5126 Ratings
Interaction tracking8.5127 Ratings
Channel / partner relationship management8.3123 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.5
120 Ratings
11% above category average
Case management8.3115 Ratings
Call center management8.8105 Ratings
Help desk management8.5107 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
124 Ratings
5% above category average
Lead management8.1123 Ratings
Email marketing8.1107 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
134 Ratings
7% above category average
Task management8.1127 Ratings
Billing and invoicing management8.2106 Ratings
Reporting8.2124 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.3
132 Ratings
9% above category average
Forecasting8.2123 Ratings
Pipeline visualization8.6124 Ratings
Customizable reports8.1128 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
130 Ratings
6% above category average
Custom fields8.0130 Ratings
Custom objects7.9124 Ratings
Scripting environment8.4107 Ratings
API for custom integration8.0116 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.0
133 Ratings
7% above category average
Single sign-on capability9.1126 Ratings
Role-based user permissions8.9127 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.8
93 Ratings
17% above category average
Social data8.693 Ratings
Social engagement8.989 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.3
110 Ratings
11% above category average
Marketing automation8.2106 Ratings
Compensation management8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
115 Ratings
9% above category average
Mobile access8.2115 Ratings
Best Alternatives
SAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternatives
User Ratings
SAP Sales Cloud
Likelihood to Recommend
8.3
(150 ratings)
Likelihood to Renew
8.0
(14 ratings)
Usability
7.0
(9 ratings)
Availability
9.1
(2 ratings)
Performance
9.1
(2 ratings)
Support Rating
6.0
(13 ratings)
Online Training
9.1
(3 ratings)
Implementation Rating
7.9
(3 ratings)
Configurability
9.1
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
Ease of integration
9.1
(1 ratings)
Product Scalability
8.5
(111 ratings)
Professional Services
9.1
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
SAP Sales Cloud
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization