SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.6 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP Sales Cloud
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Sales Cloud
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales Cloud
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud is a much better and much diversified product. It integrates easily with the SAP ERP and also with other third-party products. It makes the complex sales processes much easier and faster, and it is quicker to implement.
Chose SAP Sales Cloud
We considered similar options, especially since I had experience with other solutions, but SAP Sales Cloud met the organization's main needs, and the directors were convinced it could benefit every department. It's a solid, scalable, dynamic, and results-oriented offering, …
Chose SAP Sales Cloud
more productive and predictive
Chose SAP Sales Cloud
It is more flexible due to availability of large number of third party apps and integration. UI is also modern and friendly compared to Salesforce. It stands out only when you integrate it with SAP ERP and other SAP products. Since we already had SAP ERP here, we chose SAP …
Chose SAP Sales Cloud
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. …
Chose SAP Sales Cloud
We had a comparison between SAP Sales Cloud, Microsoft Dynamics and Sales Force Optimization, we selected SAP Sales Cloud for three main reasons: SAP Sales Cloud meets our requirements the best, especially in comparison with Sales Force pricing is more attractive and as we use …
Chose SAP Sales Cloud
End-to-End Sales Process Support, Seamless Integration with Existing SAP Landscape , Support for Complex Sales Models , Improved Sales Velocity and Customer Experience
Chose SAP Sales Cloud
We selected it because of the SAP Sales Cloud Eco-system, doesn't have to rely on multiple software everytime
Chose SAP Sales Cloud
SAP Sales Cloud can stacks up against Salesforce and Zoho. SAP Sales Cloud can integrate easily with SAP ERP system and give real time access to all different types of department and that enable for example faster process from quote to order so it's really good tool to use it
Chose SAP Sales Cloud
SAP Sales Cloud has a native integration with SAP ERP as a backoffice through SAP BTP, which facilitates processes and provides a 360-degree view of data. In the case of Salesforce solutions, the integration is possible, but we prefer to integrate SAP with SAP. Furthermore, by …
Chose SAP Sales Cloud
Compared to other CRMs, I have found SAP Sales Cloud much more helpful and easier to be able to filter views of contacts and monitoring of pipeline performance is very intuitive with a great user interface. Our sales team is highly dependent on it for opportunities, quotes, …
Chose SAP Sales Cloud
SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce Sales Cloud being non SAP product at hight cost
Chose SAP Sales Cloud
It’s very similar, but Salesforce has an edge on query capabilities and less reliance on custom code for enhancements with strong transport management.
Chose SAP Sales Cloud
We choose SAP Sales Cloud over HubSpot CRM because we have a large number of customers to handle, and their needs need to be personalized. Which are offered accurately by SAP Sales Cloud. In our experience, HubSpot has some issues when the number of customers increases. Our …
Chose SAP Sales Cloud
because the whole solution is sap and we know it
Chose SAP Sales Cloud
SAP Sales Cloud always work in early stage before the demand comes in to market and thus SAP Sales Cloud got benefited to engage its client in profitable way.
Chose SAP Sales Cloud
SAP Sales Cloud was better in terms of cost and better integration with our backend.
Features
SAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.5
154 Ratings
8% above category average
Customer data management / contact management8.3146 Ratings
Workflow management8.7148 Ratings
Territory management8.2132 Ratings
Opportunity management9.0144 Ratings
Integration with email client (e.g., Outlook or Gmail)8.2138 Ratings
Contract management8.0135 Ratings
Quote & order management8.7135 Ratings
Interaction tracking8.8139 Ratings
Channel / partner relationship management8.5133 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.9
132 Ratings
14% above category average
Case management8.7127 Ratings
Call center management9.1116 Ratings
Help desk management8.8117 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.1
133 Ratings
4% above category average
Lead management8.1132 Ratings
Email marketing8.1113 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.3
145 Ratings
7% above category average
Task management8.4137 Ratings
Billing and invoicing management8.3115 Ratings
Reporting8.2133 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.4
143 Ratings
9% above category average
Forecasting8.1133 Ratings
Pipeline visualization8.9134 Ratings
Customizable reports8.1138 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
140 Ratings
5% above category average
Custom fields7.9140 Ratings
Custom objects7.9133 Ratings
Scripting environment8.6116 Ratings
API for custom integration8.1125 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.2
143 Ratings
9% above category average
Single sign-on capability9.3137 Ratings
Role-based user permissions9.1137 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
9.0
100 Ratings
18% above category average
Social data8.7100 Ratings
Social engagement9.496 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.5
119 Ratings
12% above category average
Marketing automation8.3115 Ratings
Compensation management8.795 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.3
124 Ratings
8% above category average
Mobile access8.3124 Ratings
Best Alternatives
SAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternatives
User Ratings
SAP Sales Cloud
Likelihood to Recommend
8.5
(165 ratings)
Likelihood to Renew
8.1
(15 ratings)
Usability
7.0
(10 ratings)
Availability
9.1
(2 ratings)
Performance
9.1
(2 ratings)
Support Rating
5.9
(13 ratings)
Online Training
9.1
(3 ratings)
Implementation Rating
7.6
(4 ratings)
Configurability
9.1
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
Ease of integration
9.1
(1 ratings)
Product Scalability
8.6
(125 ratings)
Professional Services
9.1
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
SAP Sales Cloud
Likelihood to Recommend
SAP
SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
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Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
SAP
These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
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Scalability
SAP
1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
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Return on Investment
SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization