TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score7.7 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    Smallpdf

    Score7.1 out of 10
    N/AMade in Switzerland, Smallpdf is a company that offers a suite of document management tools for everyone-for work, for home, for life. Founded in Switzerland in 2013, Smallpdf provides what they describe as a simple, secure, and reliable answer to the world's PDF challenges. Smallpdf boasts serving over a billion users in 24 different languages since 2013, and in every country in the world.

    $0

    Pricing
    Epicor ECMSmallpdf
    Editions & Modules
    No answers on this topic
    Smallpdf Basic
    $0.00
    Smallpdf Pro
    $12.00
    per month
    Smallpdf Pro
    $108.00
    per year
    Offerings
    Pricing Offerings
    Epicor ECMSmallpdf
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for bulk purchases
    More Pricing Information
    Community Pulse
    Epicor ECMSmallpdf
    Considered Both Products
    Epicor Software
    No answer on this topic
    Smallpdf
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    10 Answers
    Features
    Epicor ECMSmallpdf
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and Smallpdf
    Feature
    Epicor ECM
    9.4
    4 Ratings
    15% above category average
    Smallpdf
    -
    Ratings
    Content capture & imaging9.04 Ratings00 Ratings
    File sync, storage & archiving9.04 Ratings00 Ratings
    Document management9.04 Ratings00 Ratings
    Records management10.04 Ratings00 Ratings
    Content search & retrieval10.04 Ratings00 Ratings
    Enterprise content collaboration9.03 Ratings00 Ratings
    Content publishing & creation9.02 Ratings00 Ratings
    Security, risk management & information governance9.94 Ratings00 Ratings
    Contract lifecycle management9.03 Ratings00 Ratings
    Automated workflows9.94 Ratings00 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Integration9.93 Ratings00 Ratings
    Best Alternatives
    Epicor ECMSmallpdf
    Small Businesses
    Egnyte
    Score9.3 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Alfresco
    Score9 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMSmallpdf
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.7
    (25 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (6 ratings)
    Support Rating
    9.9
    (3 ratings)
    9.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (6 ratings)
    User Testimonials
    Epicor ECMSmallpdf
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    Smallpdf
    As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    Smallpdf
    • It's PDF editing tool suite is extremely comprehensive.
    • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
    • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Smallpdf
    • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
    • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
    • You can add a chatbot for help.
    Incentivized
    Read full review
    Usability
    Epicor Software
    No answers on this topic
    Smallpdf
    I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
    Incentivized
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    Smallpdf
    1.- Because it is easy to use and each function is duly indicated so you can not go wrong. 2.- Its service is fast, it takes only a few seconds to transform the files and in less than a minute it is downloaded and you can occupy it without problem. 4.-This IS online so you do not install anything, which is very useful because you can also use it from a tablet or your mobile
    Read full review
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    Smallpdf
    Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
    Read full review
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Smallpdf
    I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    Smallpdf
    • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
    • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
    Incentivized
    Read full review
    ScreenShots

    Smallpdf Screenshots

    Screenshot of Desktop AppScreenshot of Homepage