Foxit eSign vs. SignRequest

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!

Incentivized

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.

Incentivized

• The learning curve is faster compared to the last software we used.
• It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
• It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
• Making changes to the documents is fast and easy.

• e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
• Price- SignRequest has one of the more attractive price points for businesses.
• Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.

Incentivized

• I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!

• I think the "prepare document" screen can be a little more user-friendly
• A way to keep the documents organized a bit better on the documents screen
• I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site

Incentivized

The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.

Incentivized

Super simple - needs almost no instructions to setup and use

I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!

Incentivized

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.

Incentivized

Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.

Incentivized

There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!

Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!

Incentivized

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts

Incentivized

• eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget.
• We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum.
• The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up.

Incentivized

• Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
• Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields

Incentivized