TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Esker

    Score7.4 out of 10
    N/AEsker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.N/A

    OneSpan Sign

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

    $240

    per year per user

    Pricing
    EskerOneSpan Sign
    Editions & Modules
    No answers on this topic
    Free Trial
    $0
    Free for 30 Days
    Professionnal
    $20
    Per User per Month
    Enterprise
    Call for Pricing
    Enterprise
    Call for pricing
    Contract
    Offerings
    Pricing Offerings
    EskerOneSpan Sign
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    EskerOneSpan Sign
    Likelihood to Recommend
    10.0
    (17 ratings)
    10.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    5.5
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.9
    (10 ratings)
    7.9
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    EskerOneSpan Sign
    Likelihood to Recommend
    Esker
    Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
    Incentivized
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    OneSpan
    OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
    Incentivized
    Read full review
    Pros
    Esker
    • Esker makes automated invoice sending very easy
    • Esker tracks the sending of documents & records whether or not the message was successful
    • Esker offers various reports that can be very helpful
    • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
    Incentivized
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    OneSpan
    • One can set up a workflow in which one can specify the order in which signatures have to be done.
    • Customer service is great and always ready to go the extra mile.
    • Pricing is very transparent, and there are no hidden charges.
    Read full review
    Cons
    Esker
    • We can't enter credit memos in Esker. Need to enter in SAP and then link.
    • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
    • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
    Read full review
    OneSpan
    • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
    • Pricing seems a bit high when compared with other players in the market
    • Data importing and exporting capabilities can be improved drastically
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    Likelihood to Renew
    Esker
    No answers on this topic
    OneSpan
    I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
    Read full review
    Usability
    Esker
    Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
    Incentivized
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    OneSpan
    Easy to use design and tool
    Incentivized
    Read full review
    Support Rating
    Esker
    They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
    Incentivized
    Read full review
    OneSpan
    The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
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    Alternatives Considered
    Esker
    I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
    Incentivized
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    OneSpan
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
    Incentivized
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    Return on Investment
    Esker
    • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
    • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
    • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
    Incentivized
    Read full review
    OneSpan
    • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
    • It has significantly reduced the time that it used to take to open a new account.
    Incentivized
    Read full review
    ScreenShots

    OneSpan Sign Screenshots

    Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.