Eventbrite vs. Schedulicity

We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.

Incentivized

Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.

Incentivized

• Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
• Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
• Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events

Incentivized

• Your access data is stored in a secure environment.
• Ease of use to make transfers at the entrance and exit.

• I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
• I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
• Other than those two things, I think Eventbrite does exactly what it needs to do.

Incentivized

• I would like the ability to search the schedules of all tutors for the next available opening.
• When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
• Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.

Incentivized

Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.

Incentivized

Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).

Incentivized

I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.

Incentivized

The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.

Incentivized

Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.

Incentivized

My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.

Incentivized

This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.

Incentivized

• A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
• For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
• Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.

Incentivized

• It will allow you to present results to the worker and to the Inspection.
• Allows convenient application approvals.