Evernote vs. Help Lightning
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Evernote | Score8.5 out of 10 | N/A | Evernote is a suite of software and services designed for notetaking and archiving. A "note" can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note. Notes can also have file attachments. Notes can be sorted into folders, then tagged, annotated, edited, given comments, searched and exported as part of a notebook. Evernote supports a number of operating system platforms (including OS X, iOS, Chrome OS, Android, Microsoft… | $14.99 per month |
Help Lightning | Score10 out of 10 | Enterprise companies (1,001+ employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $75,000 per year |
| Evernote | Help Lightning | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discount available for annual pricing. | Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Evernote | Help Lightning | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
90% Would buy again 38 Answers | No answers on this topic | |
| Delivers good value for the price | ||
95% Delivers good value for the price 36 Answers | No answers on this topic | |
| Happy with the feature set | ||
90% Happy with the feature set 38 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
97% Lived up to sales and marketing promises 29 Answers | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 33 Answers | No answers on this topic | |
| Evernote | Help Lightning | |
|---|---|---|
| Small Businesses | Google Keep Score9.2 out of 10 | LogMeIn Rescue Score8.2 out of 10 |
| Medium-sized Companies | Google Keep Score9.2 out of 10 | BeyondTrust Remote Support Score8.6 out of 10 |
| Enterprises | Google Keep Score9.2 out of 10 | TeamViewer Score8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Evernote | Help Lightning | |
|---|---|---|
| Likelihood to Recommend | 4.1 | 10.0 |
| Likelihood to Renew | 8.3 | - |
| Usability | 7.6 | - |
| Availability | 8.9 | - |
| Performance | 8.9 | - |
| Support Rating | 8.9 | - |
| Implementation Rating | 9.8 | - |
| Evernote | Help Lightning | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Likelihood to Renew |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Reliability and Availability |
| No answers on this topic |
| Performance |
| No answers on this topic |
| Support Rating |
| No answers on this topic |
| Implementation Rating |
| No answers on this topic |
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots | Help Lightning Screenshots |









