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Big fan for both personal and business productivity.
December 17, 2012

Big fan for both personal and business productivity.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

Version 5.0 Mac, iOS, and Windows

Modules Used

  • Professional Version
  • Skitch
  • Food
  • Hello

Overall Satisfaction

  • Storing and retrieving information
  • Cross Platform access
  • Contextual reference
  • database management
  • task management (without third party solutions)
  • Trusted system to store virtually any info.
Can't see my self not using this platform in the near future.
Overall a huge fan for personal and business productivity and knowledge management.

Product Usage

40 - Not really sure, but I would estimate it at around 40.
Evernote use at our company is self-serve like it is at most companies at this point. They have just started an Evernote for business service: http://evernote.com/business/ but I have not yet had the chance to use it.
  • Note taking
  • Document Archiving
  • Journal
  • Project Management

Evaluation and Selection

Google Docs, local saved files, dropbox
Onenote

Implementation

Training

  • Self-taught
Yes, generally self explanatory once people understand the purpose of Evernote.

Support

Generally very good initially but as the issues get more complex the support can start to hit delays.
Yes - Amazing value for the service - I want to see the company be successful.

Usability

Generally does what I need great but there are times where they change the UI where it can be a set back. Hotkeys are important to learn.

Reliability

Generally issues are by connectivity and not Evernote availability but I have had issues in the past with cross-client consistency of data which Evernote Support has ID'd as bugs that are still unresolved as far as I know.

Integration

  • The Evernote Trunck offers many services that can be integrated with the platform: http://trunk.evernote.com/
  • Would love to see more integration between Google Apps and Evernote.
There are some third party options but none are amazing at this point.

Vendor Relationship

Generally all my interactions with them have been great. As a company they are very transparent.
There are a lot of ways to get free credits for Evernote premium. Check the Evernote Trunk for ways to get credits when signing up for other services/products (LiveScribe, Moleskin, Scanners, etc)