Likelihood to Recommend Everstage is a powerful tool that caters to the needs of organizations looking to automate commission calculations for consultants and generate leaderboards based on performance. By leveraging Everstage, organizations can eliminate the reliance on manual Excel sheets and streamline their commission management process. Additionally, Everstage empowers representatives to review their commissions, approve or reject them, and easily communicate any concerns or issues to the commission team. If your organization is seeking a comprehensive solution for commission management, performance tracking, and streamlined communication, Everstage is the right tool for you.
Read full review Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Read full review Pros Crystal - It helps in understanding which are the key sales or opportunities to be closed to attain the required commission Quota Attainment Tracker - This gives graphical representation of how much attainment has been achieved year wise Tier attainment helps us to understand what more to be added to gain more to be added to go to next tier of commission Read full review Easy to sell products[.] Build customers and make customer hub[.] Tracking the sales cycle from marketing to sell the product[.] Build Reports and Anayltics related to opportunities, leads, and service requests[.] Getting customers issues after and before selling[.] High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.] Restrict users using RBAC role based access[.] Read full review Cons Improving the user interface of Everstage could enhance its usability and make it more intuitive for team leaders and users. Offering more advanced customization options would provide organizations with greater flexibility to tailor Everstage to their specific needs. Integration with Third-Party Tools would be very helpful. Developing a mobile app for Everstage would provide users with the convenience of accessing the tool on-the-go. Read full review I would like to see more integration with other CRMs such as Salesforce. We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate. It be difficult navigating to accounts and drilling down into each specific customer to understand details. Simon Vargas Director Of Business Development - Operating Room / Urology / Vein Therapy
Read full review Likelihood to Renew The reason to give this rating is corely because of multiple level analysis, everstage provide product level analysis which is truly beneficial for any business manager, we can understand which product is doing good in the organization and we can understand which sales executive is selling more which course. The sales executives can understand their next stage of the incentive and monthly target left to do
Read full review Usability Because its very good and user friendly app
Read full review Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
Read full review Performance Some of the more complex customer reports we have created are slow to run at times.
Read full review Support Rating It's Wonderful. They have been accessible when in need. the response is immediate and genuine. the support wait time is not too long either. when a fault is pointed out, thy accept it and try to work on it and within a week they try to find a better option to resolve the issue. Accepting and working to deliver better is really appreciable thing. Kudos to the team on that
Read full review The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
Read full review In-Person Training Explained well about how to use and features of this product
Read full review Online Training explained it in very good manner
Read full review Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
Read full review Implementation Rating It integrates well with CRM, works efficiently.
Read full review If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
Read full review Alternatives Considered Everstage in comparison has been providing agility, integration and insights better than the competitors. The UI and options to access are handy, chunky and user friendly. The best thing about everstage is, it does not have a difficulty or complex learning curve when it comes to establishing the learning curve for the new associates who always find it comforting and easy to accept to check in their daily goals and incentives.
Read full review As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
Read full review Contract Terms and Pricing Model When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
Read full review Return on Investment It helps me to track my progress in terms of Commission earned and motivate me to work harder to earn more. It's Statement feature helps me to track my previous performance. It's user friendly interface helps every individual to get all details very easily. Read full review We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible. Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before. Read full review ScreenShots