Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Google Voice
Score 7.9 out of 10
N/A
Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.
$10
per month
Pexip
Score 9.8 out of 10
N/A
Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or tool of their choice: traditional videoconferencing, Microsoft® Skype® for Business, personal and mobile devices, telephones, or simply any web browser.N/A
Pricing
eVoiceGoogle VoicePexip
Editions & Modules
No answers on this topic
Starter
$10
per user/per month
Standard
$20
per user/per month
Premier
$30
per user/per month
No answers on this topic
Offerings
Pricing Offerings
eVoiceGoogle VoicePexip
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eVoiceGoogle VoicePexip
Features
eVoiceGoogle VoicePexip
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
1 Ratings
5% above category average
Google Voice
8.4
67 Ratings
1% above category average
Pexip
-
Ratings
Answering rules9.01 Ratings8.546 Ratings00 Ratings
Call recording9.01 Ratings8.352 Ratings00 Ratings
Call park8.01 Ratings6.422 Ratings00 Ratings
Call screening9.01 Ratings10.060 Ratings00 Ratings
Message alerts9.01 Ratings9.065 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
1 Ratings
9% above category average
Google Voice
7.5
44 Ratings
7% below category average
Pexip
-
Ratings
Video conferencing9.01 Ratings6.222 Ratings00 Ratings
Audio conferencing9.01 Ratings7.839 Ratings00 Ratings
Video screen sharing8.01 Ratings8.014 Ratings00 Ratings
Instant messaging9.01 Ratings8.027 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
1 Ratings
11% above category average
Google Voice
7.0
63 Ratings
14% below category average
Pexip
-
Ratings
Mobile app for iOS9.01 Ratings6.745 Ratings00 Ratings
Mobile app for Android9.01 Ratings7.351 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
eVoice
-
Ratings
Google Voice
5.3
53 Ratings
41% below category average
Pexip
-
Ratings
Hosted PBX00 Ratings6.025 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings00 Ratings
User templates00 Ratings1.419 Ratings00 Ratings
Call reports00 Ratings6.846 Ratings00 Ratings
Directory of employee names00 Ratings9.027 Ratings00 Ratings
Best Alternatives
eVoiceGoogle VoicePexip
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 9.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.1 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Desk Series
Cisco Desk Series
Score 9.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
eVoiceGoogle VoicePexip
Likelihood to Recommend
9.0
(2 ratings)
9.0
(71 ratings)
9.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(7 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.0
(9 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(35 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
eVoiceGoogle VoicePexip
Likelihood to Recommend
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Read full review
Google
I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
Read full review
Pexip
This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
Read full review
Pros
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Google
  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review
Pexip
  • Ease of use - The product is extremely user-friendly
  • Being able to use many video conference devices with minimal hassle is a nice bonus.
  • The sound and video quality are some of the best I've experienced
Read full review
Cons
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
Read full review
Google
  • There has not been much innovation since the initial release.
  • It doesn't handle SMS well.
  • It does not natively integrate with CRM without legacy complication
  • It is not supported by Google as it once was
  • Call Recording is non-existent
  • Call-Tree or Virtual Auto-Attendant needs are not available
Read full review
Pexip
  • It's hard to find anY cons. But perhaps, the "getting started" manual which is available, and they do send it when you first start, which is needless and far too big whould be replaced by a 15 minute videocall. That's so much better a way to go as no one has time to read so much anymore.
Read full review
Likelihood to Renew
Ziff Davis Inc
No answers on this topic
Google
Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
Read full review
Pexip
No answers on this topic
Usability
Ziff Davis Inc
No answers on this topic
Google
I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
Read full review
Pexip
No answers on this topic
Support Rating
Ziff Davis Inc
No answers on this topic
Google
They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
Read full review
Pexip
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Read full review
Implementation Rating
Ziff Davis Inc
No answers on this topic
Google
It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
Read full review
Pexip
No answers on this topic
Alternatives Considered
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Read full review
Google
The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
Read full review
Pexip
Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
Read full review
Contract Terms and Pricing Model
Ziff Davis Inc
No answers on this topic
Google
Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
Read full review
Pexip
No answers on this topic
Professional Services
Ziff Davis Inc
No answers on this topic
Google
It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
Read full review
Pexip
No answers on this topic
Return on Investment
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
Read full review
Google
  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
Read full review
Pexip
  • There is better collaboration in our team.
  • We don’t need to be present in the office to discuss something important as we can collaborate from almost anywhere.
  • We cannot add a large number of participants as it gets disturbed and the system gets clunky.
Read full review
ScreenShots