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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A
    Pricing
    EvolutionXFirstSpirt CMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EvolutionXFirstSpirt CMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsThe cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.—
    More Pricing Information
    Community Pulse
    EvolutionXFirstSpirt CMS
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Rezolve Ai Limited
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    17 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    EvolutionXFirstSpirt CMS
    Online Storefront
    Comparison of Online Storefront features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    7.4
    19 Ratings
    5% below category average
    FirstSpirt CMS
    -
    Ratings
    Product catalog & listings8.219 Ratings00 Ratings
    Product management7.419 Ratings00 Ratings
    Bulk product upload7.118 Ratings00 Ratings
    Branding7.418 Ratings00 Ratings
    Mobile storefront7.117 Ratings00 Ratings
    Product variations7.118 Ratings00 Ratings
    Website integration7.816 Ratings00 Ratings
    Visual customization7.418 Ratings00 Ratings
    CMS7.114 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    6.8
    17 Ratings
    12% below category average
    FirstSpirt CMS
    -
    Ratings
    Abandoned cart recovery7.016 Ratings00 Ratings
    Checkout user experience6.717 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    8.3
    15 Ratings
    1% below category average
    FirstSpirt CMS
    -
    Ratings
    eCommerce security8.315 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    6.9
    18 Ratings
    11% below category average
    FirstSpirt CMS
    -
    Ratings
    Promotions & discounts7.017 Ratings00 Ratings
    Personalized recommendations6.216 Ratings00 Ratings
    SEO7.517 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    7.3
    17 Ratings
    10% below category average
    FirstSpirt CMS
    -
    Ratings
    Multi-site management8.610 Ratings00 Ratings
    Order processing7.417 Ratings00 Ratings
    Inventory management6.714 Ratings00 Ratings
    Shipping6.015 Ratings00 Ratings
    Custom functionality7.917 Ratings00 Ratings
    Security
    Comparison of Security features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    -
    Ratings
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    Role-based user permissions00 Ratings8.925 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    -
    Ratings
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    API00 Ratings7.819 Ratings
    Internationalization / multi-language00 Ratings8.120 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    -
    Ratings
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    WYSIWYG editor00 Ratings7.726 Ratings
    Code quality / cleanliness00 Ratings7.626 Ratings
    Admin section00 Ratings8.325 Ratings
    Page templates00 Ratings8.427 Ratings
    Mobile optimization / responsive design00 Ratings8.425 Ratings
    Publishing workflow00 Ratings8.527 Ratings
    Form generator00 Ratings7.823 Ratings
    Web Content Management
    Comparison of Web Content Management features of EvolutionX and FirstSpirt CMS
    Feature
    EvolutionX
    -
    Ratings
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    Content taxonomy00 Ratings7.725 Ratings
    SEO support00 Ratings8.524 Ratings
    Bulk management00 Ratings8.122 Ratings
    Availability / breadth of extensions00 Ratings7.321 Ratings
    Best Alternatives
    EvolutionXFirstSpirt CMS
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EvolutionXFirstSpirt CMS
    Likelihood to Recommend
    8.2
    (19 ratings)
    8.6
    (30 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.1
    (5 ratings)
    Usability
    8.2
    (2 ratings)
    8.2
    (16 ratings)
    Availability
    -
    (0 ratings)
    8.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (2 ratings)
    Support Rating
    8.2
    (2 ratings)
    7.6
    (27 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.6
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (2 ratings)
    Vendor post-sale
    6.4
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    EvolutionXFirstSpirt CMS
    Likelihood to Recommend
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
    Incentivized
    Read full review
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
    Incentivized
    Read full review
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Cons
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
    Incentivized
    Read full review
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
    Read full review
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Usability
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
    Incentivized
    Read full review
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
    Incentivized
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    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    Performance
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
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    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Support Rating
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
    Incentivized
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    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    In-Person Training
    ECI Software Solutions
    In-person training was not an option for us.
    Incentivized
    Read full review
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Online Training
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
    Incentivized
    Read full review
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Implementation Rating
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
    Incentivized
    Read full review
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Alternatives Considered
    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
    Incentivized
    Read full review
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
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    Scalability
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
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    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Return on Investment
    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
    Incentivized
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    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
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    ScreenShots

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools