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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exact Online

    Score8 out of 10
    N/AExact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.

    $158

    per month

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    Exact OnlineFreshBooks
    Editions & Modules
    Exact for Time & Billing
    $158
    per month
    Exact for Wholesale Distribution
    237-554
    per month
    Exact for Project Management
    316-369
    per month
    Exact for Manufacturing
    422-739
    per month
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    Exact OnlineFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Exact OnlineFreshBooks
    Considered Both Products
    Exact Software
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    Exact OnlineFreshBooks
    Customization
    Comparison of Customization features of Exact Online and FreshBooks
    Feature
    Exact Online
    7.5
    1 Ratings
    0% below category average
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration8.01 Ratings9.330 Ratings
    Plug-ins7.01 Ratings9.026 Ratings
    Security
    Comparison of Security features of Exact Online and FreshBooks
    Feature
    Exact Online
    8.0
    1 Ratings
    5% below category average
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability8.01 Ratings10.01 Ratings
    Role-based user permissions8.01 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Exact Online and FreshBooks
    Feature
    Exact Online
    4.7
    1 Ratings
    46% below category average
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards4.01 Ratings9.057 Ratings
    Standard reports6.01 Ratings8.855 Ratings
    Custom reports4.01 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Exact Online and FreshBooks
    Feature
    Exact Online
    6.9
    1 Ratings
    11% below category average
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable7.01 Ratings8.041 Ratings
    Accounts receivable7.01 Ratings9.455 Ratings
    Global Financial Support5.01 Ratings00 Ratings
    Primary and Secondary Ledgers5.01 Ratings00 Ratings
    Journals and Reconciliations6.01 Ratings00 Ratings
    Configurable Accounting7.01 Ratings00 Ratings
    Standardized Processes8.01 Ratings00 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Inventory Management
    Comparison of Inventory Management features of Exact Online and FreshBooks
    Feature
    Exact Online
    7.0
    1 Ratings
    13% below category average
    FreshBooks
    -
    Ratings
    Inventory tracking7.01 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Exact Online and FreshBooks
    Feature
    Exact Online
    6.7
    1 Ratings
    17% below category average
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing7.01 Ratings8.839 Ratings
    Order entry7.01 Ratings9.337 Ratings
    Cost of goods sold6.01 Ratings10.01 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Exact Online and FreshBooks
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    FreshBooks
    -
    Ratings
    Billing Management7.01 Ratings00 Ratings
    Cash and Asset Management7.01 Ratings00 Ratings
    Period Close7.01 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Exact Online and FreshBooks
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    FreshBooks
    -
    Ratings
    Budgeting and Forecasting8.01 Ratings00 Ratings
    Project Costing8.01 Ratings00 Ratings
    Cost Capture7.01 Ratings00 Ratings
    Capital Project Management7.01 Ratings00 Ratings
    Customer Contract Compliance6.01 Ratings00 Ratings
    Project Revenue Recognition7.01 Ratings00 Ratings
    Best Alternatives
    Exact OnlineFreshBooks
    Small Businesses
    Zoho One
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Exact OnlineFreshBooks
    Likelihood to Recommend
    4.0
    (1 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (18 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Exact OnlineFreshBooks
    Likelihood to Recommend
    Exact Software
    If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Exact Software
    • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
    • Many connections with external programs, webshops, etc.
    • Automatic backups.
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Exact Software
    • Support... It's bad, and when you want to stop or step back it's near impossible.
    • Price, they tend to increase it without warning, and with all the extras it goes up fast.
    • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Exact Software
    No answers on this topic
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Exact Software
    No answers on this topic
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    Exact Software
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    Exact Software
    No answers on this topic
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    Exact Software
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Exact Software
    I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    Exact Software
    • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
    • Positive: Once an ERP connection is running you can automate a lot in the process.
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking