Expensify vs. Fetch

I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.

Incentivized

Fetch was a great upgrade for us when we started using it since we were moving from a paper/email based manual expense system. It would probably work well for a smaller company with a few departments. We pretty quickly hit a wall with it where it essentially met our needs, but we had to live with many limitations. Again, it was an improvement from a manual expense system, but there could have been more detail to the expense reporting options to handle standard situations. A few months ago Fetch announced that they were ceasing operation. I'm not sure if they were shifting directions or if they got acquired, but the expense reporting system we used went away.

Incentivized

• I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
• The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
• I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.

Incentivized

• Receipt capture accuracy is awesome - I was proofing them at first and never finding errors, so stopped doing that entirely
• Simple categories - Expenses get divided into Submitted, Approved, and Paid. Extremely easy to see the status of submissions at a glance.
• Email receipt capability - You can just email receipts to receipts@fetchmoney.com and it automatically connects to your account

• Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
• there are limited cards to choose for with Expensify Travel as a corporate cards.
• The policy rules are pretty basic. i would like to have more granular options

• The UI could use a refresh.
• I'd like to see a place to save connections rather than accessing from "recent connections" every time I open Fetch.

Incentivized

Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone

Incentivized

So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.

Incentivized

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

Incentivized

The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process

Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.

Incentivized

Fetch is just simpler and works well for all the applications we require out of it. The price point is low and we don't really have any reason to shop around or find something else unless a new version of macOS becomes incompatible with Fetch.

Incentivized

• Positives include - timely expense reports to reconcile our fiscal year financials
• Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.

Incentivized

• The biggest I would say is the hard-to-quantify benefit for employees to be able to deal with receipts easily - plus, constantly be informed about the status of their reimbursements and the speed at which they are getting money back. People finally don't hate the experience of expensing anymore!
• Accounting's time spent on expense reimbursements is, I would say, reduced by 1-2 hours / week.