TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    Plaid

    Score9 out of 10
    N/APlaid in San Francisco offers a suite of applications supporting banks with risk management and customer account management features. Plaid is used by digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by banks to make it easier for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe.

    $500

    per month

    Pricing
    ExpensifyPlaid
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    Scale
    500+
    per month
    Test
    Free
    Launch
    Pay as you go
    Offerings
    Pricing Offerings
    ExpensifyPlaid
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact sales team for additional pricing. There may be one-time fees, subscription fees, per-request flat fees, or payment initiation fees depending on your needs.
    More Pricing Information
    Community Pulse
    ExpensifyPlaid
    Considered Both Products
    Expensify
    No answer on this topic
    Plaid
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    224 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    183 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    222 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    121 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    123 Answers
    No answers on this topic
    Features
    ExpensifyPlaid
    Expense Management
    Comparison of Expense Management features of Expensify and Plaid
    Feature
    Expensify
    9.6
    170 Ratings
    15% above category average
    Plaid
    -
    Ratings
    Employee Expense Reporting9.8170 Ratings00 Ratings
    Corporate Card Reconciliation9.474 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and Plaid
    Feature
    Expensify
    9.4
    158 Ratings
    16% above category average
    Plaid
    -
    Ratings
    Customizable Approval Policies9.4109 Ratings00 Ratings
    Financial Document Management9.4114 Ratings00 Ratings
    Payment Status Tracking9.8130 Ratings00 Ratings
    Payment Audit Trail9.8101 Ratings00 Ratings
    Duplicate Bill Detection9.3130 Ratings00 Ratings
    Advanced OCR9.0108 Ratings00 Ratings
    Electronic Funds Transfer9.491 Ratings00 Ratings
    Best Alternatives
    ExpensifyPlaid
    Small Businesses
    Brex
    Score9 out of 10
    Wise
    Score9.8 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpensifyPlaid
    Likelihood to Recommend
    9.6
    (264 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (165 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (44 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ExpensifyPlaid
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    Plaid
    Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.
    Incentivized
    Read full review
    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    Plaid
    • Plaid connects with 100s of US consumer banks.
    • Plaid continuously updates its software to meet the requirements of individual banks.
    • Plaid can get your company's payment processing up and running faster than traditional methods.
    Incentivized
    Read full review
    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
    Read full review
    Plaid
    • Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
    • Update timelines could be clearer when they are working on updating a connection with a certain bank.
    • The search functionality for the user to find their bank could be a little more robust.
    Incentivized
    Read full review
    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    Plaid
    No answers on this topic
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    Plaid
    No answers on this topic
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
    Read full review
    Plaid
    No answers on this topic
    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    Plaid
    No answers on this topic
    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
    Read full review
    Plaid
    No answers on this topic
    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
    Read full review
    Plaid
    • Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
    Incentivized
    Read full review
    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.