Extensis Portfolio vs. OpenText Documentum

Best for image asset management; hands down the most robust and cost-conscious solution we have worked with. Best for customer support--from design and integration to life-cycle maintenance. Best of expansion of catalogues and assets--- easily add asset packs onto your SaaS agreement as you need--no worries here. Portfolio is continuing to improve its video asset management. However, if you are seeking solely a video management solution, Portfolio is maturing, but not "there" just yet.

Incentivized

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

Incentivized

• Organization. It allows us to keep our photos organized and in their appropriate folders so we can find them again.
• Search. Extensis Portfolio imports all the metadata from the photo and allows you to search for keywords or descriptions from its interface.
• Sharing. Its NetPublish function allows for easy sharing across campus for other communicators to use photos we've selected for them.

Incentivized

• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Incentivized

• Permissions is a big deal. It is all or none access.
• Very easy to make an irreversible database mistake with just a few clicks.

Incentivized

• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

We have someone in Extensis Portfolio's customer service who is the main contact whenever our group has questions or concerns. When we were looking into a campus-wide option for a digital asset management service, they were very forthcoming and easy to work with, and able to answer any questions that we had for them.

Incentivized

Support is better than with ECM, but could use some improvement.

Incentivized

We have been with Extensis for many years-- so the comparisons are outdated at this point. Companies like WebDAM, Adobe's Lightroom, mediavalet, and others, just don't have the robust catalogue management Portfolio does. There is a solidness and assurance of functionality we experience when using Portfolio-- nothing clunky or web-cloud shaky

Incentivized

At the time it was purchased it was one of the best, most robust solutions available on the market.

Incentivized

• Allows quick and easy image and asset searches.
• Has been an invaluable tool for our organization by freeing up database employees to tackle other tasks.

Incentivized

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized