F5 BIG-IP vs. NetScaler vs. SonicWall Web Application Firewall

Application delivery of both simple and advanced applications. It's easy to handle certificate management that do require individual certificates to be installed on each backend server, you can just install the certificate on the F5 BIG-IP and use for multiple backends. Also adding WAF is as simple as adding a generic policy and you will cover 80% of the scenarios.

Incentivized

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.

Incentivized

I will recommend SonicWall depending of the size of the company and the knowledge of the personal is going to administer the firewall. I deploy those in small office settings where manageability was relative non existence.

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• It's reliable. We've had very little problems with the technology. Performance is always right on. Metrics are great. They come out of it. We'd like to do more probably with it in the future as we start to grow a lot more.

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• Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
• Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
• Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.

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• Content updates are automatic content lists of applications, URLs, virtual threats.
• Great visualization through graphics of traffic and threats.
• One of the best web content filters on the market.

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• Recently we have been deploying F5 web application firewall and we have started the deployment. We have already moved applications out there, but we are not yet to the point wherein I could comment any positive feedback or any negative feedback because we are still going through it, right. But as far as I'm concerned, I don't see any drawbacks or any shortcomings on the F5 product lineup.

Incentivized

• The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
• Being able to have more than just one routing table would allow the ability to leverage security.

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• VPN implementation
• Geo block rules

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Stability of product and easy way to have account manager contact. F5 support team is also always available to help with major issues. Last year during the major OS upgrade F5 team and F5 leadership always shared clear information and F5 team was dedicated to help us to have it closed in record time

Incentivized

It actually satisfies the use cases, but I would like to know what it can do more than just the use cases, which is what I'm looking for, to talk at some point with somebody and figure out what to do next. We probably maybe could be able to do more that we don't know yet.

Incentivized

I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.

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I've supported F5 for three different companies. Our F5 support has been very consistent, regardless who the customer is. F5 technicians are very experienced and provide good support, even when issues are more related to knowledge than they are with the ability of the product to do what you need it to do.

Incentivized

Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.

Incentivized

Technical support is a little expensive but it works. Any technical problem or not, SonicWall support helps in solving the problems. The SLA is fast and the service is also cordial, functional, and straight to the point. Support is essential to keep the tool always up-to-date with lists of malware, URLs, attacks, and others.

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Practical cases and hands on , many hours of training with tipical cases

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implementation is fine

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That's the one thing that really stood out. It was a lot easier to use from an administrator standpoint, so I think that's the one thing that really made our team decide to go with this product versus another competitor. Just ease of use.

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easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required

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Both products has their pro and cons. However in term of subscription and pricing for a small office, this offered better ROI as the office didn't want to spend too much and have something relative easy to manage.

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• The F5 BIG-IP has improved all our load balancing needs, we have over 400 LTM VIPs in our environment this all use to be done with DNS round Robin configurations.
• we have created unique APM solutions to support our external customer base

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• We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
• Scales up and out with ease
• Challenging to find NetScaler experts for advanced features you want to enable and use

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• More accurate analysis with the best usage reports and graphs
• Reduction of virtual attacks from blocks

Incentivized