Overview
ProductRatingMost Used ByProduct SummaryStarting Price
feedalpha
Score 0.0 out of 10
N/A
N/AN/A
Hootsuite
Score 8.1 out of 10
N/A
Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…
$249
per month per user
Pricing
feedalphaHootsuite
Editions & Modules
No answers on this topic
Standard
$199
per month (billed annually) Starts at 1 user, 10 social accounts
Advanced
$399
per month (billed annually) Starts at 1 user, unlimited social accounts
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
feedalphaHootsuite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.
More Pricing Information
Community Pulse
feedalphaHootsuite
Features
feedalphaHootsuite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
6.7
313 Ratings
13% below category average
Boolean keyword searches00 Ratings6.6205 Ratings
Filtering out noise/spam00 Ratings6.2217 Ratings
Sentiment analysis00 Ratings6.5214 Ratings
Broad channel coverage00 Ratings7.6288 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
7.8
433 Ratings
3% below category average
Content planning and scheduling00 Ratings8.9432 Ratings
Audience targeting00 Ratings7.0294 Ratings
Content optimization00 Ratings7.5355 Ratings
Workflow management00 Ratings7.9367 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
7.6
349 Ratings
6% below category average
Automated routing and prioritization00 Ratings7.4253 Ratings
Customer interaction histories00 Ratings7.5271 Ratings
Bulk actions00 Ratings7.9301 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
6.9
328 Ratings
11% below category average
Lead generation00 Ratings6.6201 Ratings
Content marketing00 Ratings7.6295 Ratings
Paid media management00 Ratings6.7200 Ratings
Campaigns and promotions00 Ratings6.5249 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
8.2
425 Ratings
2% below category average
Twitter00 Ratings7.6383 Ratings
Facebook00 Ratings8.6408 Ratings
LinkedIn00 Ratings8.3355 Ratings
Google+00 Ratings8.960 Ratings
Instagram00 Ratings8.4362 Ratings
Pinterest00 Ratings8.0178 Ratings
YouTube00 Ratings7.7168 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
7.7
350 Ratings
0% below category average
Campaign success analytics00 Ratings8.0322 Ratings
Real-time tracking00 Ratings7.5324 Ratings
Competitor analysis00 Ratings7.7224 Ratings
Account management
Comparison of Account management features of Product A and Product B
feedalpha
-
Ratings
Hootsuite
7.7
357 Ratings
3% below category average
Role-based user permissions & privileges00 Ratings8.1304 Ratings
Mobile access00 Ratings7.3328 Ratings
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feedalphaHootsuite
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Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
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User Ratings
feedalphaHootsuite
Likelihood to Recommend
-
(0 ratings)
8.3
(486 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(89 ratings)
Usability
-
(0 ratings)
8.2
(125 ratings)
Availability
-
(0 ratings)
9.8
(21 ratings)
Performance
-
(0 ratings)
9.8
(19 ratings)
Support Rating
-
(0 ratings)
7.0
(263 ratings)
In-Person Training
-
(0 ratings)
6.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(17 ratings)
Implementation Rating
-
(0 ratings)
8.0
(39 ratings)
Configurability
-
(0 ratings)
7.2
(3 ratings)
Ease of integration
-
(0 ratings)
7.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(18 ratings)
User Testimonials
feedalphaHootsuite
Likelihood to Recommend
feedalpha
No answers on this topic
Hootsuite
Hootsuite is well-suited for agencies managing multiple clients or scheduling multiple posts regularly across different channels. It's also appropriate for companies where the review process isn't streamlined or well-defined. But it's not well-suited for small brands that aren't regular on social media or for brands that focus heavily on real-time or trend-driven content, like TikTok or Twitter.
Read full review
Pros
feedalpha
No answers on this topic
Hootsuite
  • Reporting. We are able to pull accurate and concise data points on our channels.
  • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
  • Creating content natively in the platform!
Read full review
Cons
feedalpha
No answers on this topic
Hootsuite
  • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
  • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
  • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
Read full review
Likelihood to Renew
feedalpha
No answers on this topic
Hootsuite
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Read full review
Usability
feedalpha
No answers on this topic
Hootsuite
Hootsuite is straightforward and does a great job of onboarding new users directly within the platform. Connecting social media accounts, regardless of whether you are managing multiple profiles on one platform, is easy enough. You can also easily toggle between platforms to see interactive dashboards showing how people are engaging with your posts.
Read full review
Reliability and Availability
feedalpha
No answers on this topic
Hootsuite
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
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Performance
feedalpha
No answers on this topic
Hootsuite
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Read full review
Support Rating
feedalpha
No answers on this topic
Hootsuite
I can manage all of my accounts on one site! It's absolutely amazing!
The dashboard is helpful to see how you are doing as well. Still
getting to understand the analytics and may need to reach out for help
on this
Read full review
In-Person Training
feedalpha
No answers on this topic
Hootsuite
Very easy to teach and learn
Read full review
Online Training
feedalpha
No answers on this topic
Hootsuite
The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
Read full review
Implementation Rating
feedalpha
No answers on this topic
Hootsuite
Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
Read full review
Alternatives Considered
feedalpha
No answers on this topic
Hootsuite
Metricool is free and we can shedule up to 50 posts per month, however Hootsuite allows us to do just a little bit more. For the price Agorapulse and Hootsuite are in tight competition but we prefer the Hootsuite format, although some chamber partners do find it a bit on the older school side we do not. We like the Hootsuite system
Read full review
Scalability
feedalpha
No answers on this topic
Hootsuite
We are only using in marketing and have been able to scale.
Read full review
Return on Investment
feedalpha
No answers on this topic
Hootsuite
  • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
  • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
Read full review
ScreenShots

Hootsuite Screenshots

Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.