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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FireMon

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    FireMon is a real-time security policy management solution built for today’s complex multi-vendor, enterprise environments. Supporting the latest firewall and policy enforcement technologies spanning on-premises networks to the cloud, FireMon delivers visibility and control across the entire IT landscape to automate policy changes, meet compliance standards, to minimize policy-related risk. Since creating their policy management solution in 2004, FireMon states they've helped…N/A

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    FireMonTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FireMonTealium Customer Data Hub
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FireMonTealium Customer Data Hub
    Considered Both Products
    FireMon
    No answer on this topic
    Tealium
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    16 Answers
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    93%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    87%
    Implementation went as expected
    60 Answers
    Features
    FireMonTealium Customer Data Hub
    Tag Management
    Comparison of Tag Management features of FireMon and Tealium Customer Data Hub
    Feature
    FireMon
    -
    Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tag library00 Ratings9.012 Ratings
    Tag variable mapping00 Ratings8.012 Ratings
    Ease of writing custom tags00 Ratings8.012 Ratings
    Rules-driven tag execution00 Ratings9.112 Ratings
    Tag performance monitoring00 Ratings4.311 Ratings
    Page load times00 Ratings8.911 Ratings
    Mobile app tagging00 Ratings8.05 Ratings
    Library of JavaScript extensions00 Ratings9.911 Ratings
    Best Alternatives
    FireMonTealium Customer Data Hub
    Small Businesses
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    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Cisco Identity Services Engine (ISE)
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    Cisco IOS Security
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    Treasure AI
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    FireMonTealium Customer Data Hub
    Likelihood to Recommend
    7.9
    (69 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    6.8
    (7 ratings)
    9.2
    (20 ratings)
    Usability
    7.3
    (3 ratings)
    9.0
    (12 ratings)
    Availability
    7.3
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.7
    (17 ratings)
    8.4
    (84 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.9
    (48 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FireMonTealium Customer Data Hub
    Likelihood to Recommend
    FireMon
    FireMon is best used in a large environment (for example, I have >100
    firewalls in my environment). It's best used when trying to improve
    security posture and showing changes in firewall security over time. It
    might not be the best choice for smaller environments or those that aren't concerned about security management.
    Incentivized
    Read full review
    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Pros
    FireMon
    • Give good real time reporting for anyone making a change to any of our firewalls
    • Provides good reporting tools that are out of box
    • Provide good customization tools that is specific to our needs
    • Upgrades are a simple process and support does relatively well with assisting us.
    Incentivized
    Read full review
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
    Read full review
    Cons
    FireMon
    • Some features could be added to the existing functionality which include NAT rules usage
    • Rule expiration normalization from firewalls rather than entering them in rule documentation
    • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    FireMon
    The shell is locked out and we can't run any general centos commands. The implementation and maintainence of the arch is very complex. Even with the right identifiers on log messages the log collection keeps failing. The warning messages on the device are ambiguous. The log messages on firemon are a bit confusing and don't show the exact issue.
    Incentivized
    Read full review
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    FireMon
    It save me time and I'm able to have the review - review the rule independently with using my time.
    Incentivized
    Read full review
    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
    Read full review
    Reliability and Availability
    FireMon
    FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.
    Incentivized
    Read full review
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    FireMon
    I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.
    Incentivized
    Read full review
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    FireMon
    FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
    Incentivized
    Read full review
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    FireMon
    No answers on this topic
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    FireMon
    Implementation is fairly simple. Most issues can be resolved by referencing manuals.
    Incentivized
    Read full review
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    FireMon
    I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
    Incentivized
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    FireMon
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    FireMon
    Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.
    Incentivized
    Read full review
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    FireMon
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    FireMon
    • FireMon's Compliance Reporting provided an immediate and tangible benefit
    • FireMon helps identify egregious or erroneous rules quickly across multiple platforms
    • FireMon took our audit process from an Excel spreadsheet into a far more advanced process with readily available context for reviewers
    Incentivized
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard