<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
194 Ratings

Fiserv (First Data) - ICICI Merchant Services

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1.2 out of 100

PayPal Payments Pro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
194 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Fiserv (First Data) - ICICI Merchant Services

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
Anonymous | TrustRadius Reviewer

PayPal Payments Pro

Paypal is well suited as payment software. You can pay or receive payment from most parts of the world with your native currency. Thus, it's pretty useable all around the world. It is safer, faster & can make quick transactions. It charges high for transactions & charges extremely higher to transfer funds where PayPal is not available. It has offered too much lower rates for conversion.
SM Iftekhar Shaboj | TrustRadius Reviewer

Pros

Fiserv (First Data) - ICICI Merchant Services

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer

PayPal Payments Pro

  • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
  • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
  • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
Jessica Alvarez | TrustRadius Reviewer

Cons

Fiserv (First Data) - ICICI Merchant Services

  • [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.
Anonymous | TrustRadius Reviewer

PayPal Payments Pro

  • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
  • The PayPal logo on the checkout page can be kind of large and obtrusive.
  • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
Blake Baron | TrustRadius Reviewer

Support Rating

Fiserv (First Data) - ICICI Merchant Services

No score
No answers yet
No answers on this topic

PayPal Payments Pro

PayPal Payments Pro 5.5
Based on 14 answers
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fiserv (First Data) - ICICI Merchant Services

PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal.

Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
Ruby Javaid | TrustRadius Reviewer

PayPal Payments Pro

I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
Ashlie Pappas | TrustRadius Reviewer

Return on Investment

Fiserv (First Data) - ICICI Merchant Services

  • They charged 4x more than what they informed us.
Anonymous | TrustRadius Reviewer

PayPal Payments Pro

  • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
  • Refund rate and recurring revenue is stable and disputes are handled properly.
  • Forex Fluctuations is controlled and solved the buying experience for few users.
  • Solved problem for different currencies and retained our users.
Sanchit Kharbanda | TrustRadius Reviewer

Pricing Details

Fiserv (First Data) - ICICI Merchant Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fiserv (First Data) - ICICI Merchant Services Editions & Modules

Additional Pricing Details

PayPal Payments Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PayPal Payments Pro Editions & Modules

Edition
Commercial Transactions - Online2.90% + fixed fee1
Commercial Transactions - In-Store2.70% + fixed fee1
PayPal's pay later offers2.90% + fixed fee1
QR code Transactions1.90% + fixed fee1
Venmo2.90% + fixed fee1
Charity Transactions2.20% + fixed fee1
  1. per transaction
Additional Pricing Details

Add comparison