FlexiHub vs. ISL Light

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FlexiHub
Score 9.8 out of 10
N/A
Software as a service for accessing USB devices connected to remote computers over the Internet FlexiHub enables users to set up a USB over network connection so they can link remotely-located computers with USB peripherals attached to a local machine. Users can share USB devices over Ethernet and connect them in real-time no matter if they are down the hall, across the city, or on the other side of the world. FlexiHub is a software as a service for redirecting all types of…N/A
ISL Light
Score 7.9 out of 10
Small Businesses (1-50 employees)
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. According to the vendor, ISL Light is easy to use and allows the operator to invite a client to join a support session by typing in a unique session code, or can start the remote support session directly from live chat software. The software…N/A
Pricing
FlexiHubISL Light
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FlexiHubISL Light
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$19.95 per month
Additional Details
More Pricing Information
Community Pulse
FlexiHubISL Light
Top Pros
Top Cons
Features
FlexiHubISL Light
Internet of Things
Comparison of Internet of Things features of Product A and Product B
FlexiHub
7.0
1 Ratings
12% below category average
ISL Light
-
Ratings
IoT Device Management7.01 Ratings00 Ratings
IoT Data Management7.01 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
FlexiHub
-
Ratings
ISL Light
8.0
34 Ratings
3% below category average
Screen sharing00 Ratings9.032 Ratings
File transfer00 Ratings8.232 Ratings
Instant message00 Ratings6.127 Ratings
Secure remote access with Smart Card authentication00 Ratings7.811 Ratings
Access to sleeping/powered-off computers00 Ratings6.125 Ratings
Over-the-Internet remote session00 Ratings8.532 Ratings
Initiate remote control from mobile00 Ratings8.525 Ratings
Remote management of servers & workstations00 Ratings8.927 Ratings
Remote Active Directory® management00 Ratings8.611 Ratings
Centralized management dashboard00 Ratings8.418 Ratings
Session record00 Ratings8.223 Ratings
Annotations00 Ratings8.521 Ratings
Monitoring and Alerts00 Ratings7.517 Ratings
Multi-platform remote control00 Ratings7.828 Ratings
Best Alternatives
FlexiHubISL Light
Small Businesses
AWS IoT Core
AWS IoT Core
Score 7.7 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies

No answers on this topic

mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
AWS IoT Core
AWS IoT Core
Score 7.7 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlexiHubISL Light
Likelihood to Recommend
8.0
(1 ratings)
9.0
(34 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
FlexiHubISL Light
Likelihood to Recommend
Electronic Team, Inc.
We’ve put FlexiHub through its paces to see if it’s any good for remote vehicle health checks. We tried the app out with a handful of USB devices for car diagnostics and so far, everything is going smoothly. We also worked to develop an iOS app for remote diagnostics. Our testers from another office easily connected over the Internet thanks to FlexiHub. FlexiHub works perfectly in UDP connections, and needs an Internet connection. But there is no opportunity to work over LAN. This can be an issue.
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ISL Online
If a colleague needs reliable, fast, easy to manage and easy to learn remote support software, then this is it. If you need a remote support app that just installs and works, it literatlly can be set up in seconds. Open, offer remote support, get code and send it to the other side. The only time I would not recommend ISL Light is if my colleague need remote connect software just to connect to one non essential machine - like home media computer. For that I would suggest some free software. But as soon you need to connect to couple of computers or much more that ISL Light would be the only recommendation.
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Pros
Electronic Team, Inc.
  • Remote USB access
  • Invitations to connect the device I currently use
  • Block USB over IP when you don't want to give access to it
  • Encryption of data
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ISL Online
  • Allow remote control of Windows, Mac, Android and iOS
  • Automatically record support / remote sessions
  • Allow UAC easy control remotely
  • Auto-recognize the OS of the client, to download the correct remote file for them to execute
  • Very fast connection speed (initial connect, and on-going session speed)
  • Allowing us to use our own website AND the islonline.net in case there are issues
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Cons
Electronic Team, Inc.
  • Stable connections, but some devices are not recognized correctly
  • Pricing is too high
Read full review
ISL Online
  • I would like the chat not to get in the way during the sessions, although it is something not so important if it could be seen better.
  • Something in the design does not look so modern, I would like its interface to look more attractive.
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Likelihood to Renew
Electronic Team, Inc.
No answers on this topic
ISL Online
We are renew the license for 10 years now and we do not see why would change that. It just gets better with every new version.
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Usability
Electronic Team, Inc.
No answers on this topic
ISL Online
Web portal as well as the mobile apps are simple to use interfaces. Nothing daunting about them at all.
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Support Rating
Electronic Team, Inc.
No answers on this topic
ISL Online
We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
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Alternatives Considered
Electronic Team, Inc.
No answers on this topic
ISL Online
- Biggest turnoff for TeamViewer: The different version (Connection doesn't work if there are different versions running) - No password or such things needed, just a code which is automatically generated - Easy Modus to see UAC-Windows and complete administrative tasks - Stay connected even after a restart - Wide range of options and customization - Easy Interface and super maneuverability
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Return on Investment
Electronic Team, Inc.
  • We have increased our productivity due to the ability of remote access
  • Developed and tested the app with remote USB access
  • We can work with our freelance and remote testers; all we need is an Internet connection
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ISL Online
  • Saves time: able to help our customers right-away. No need to visit them physically
  • Fastest aid in problem-solving: customer happy and more likely to return
  • Negative: not much negativity about ISL Light, although I get even less in-person contact with clients :-)
Read full review
ScreenShots

FlexiHub Screenshots

Screenshot of Screenshot of Screenshot of

ISL Light Screenshots

Screenshot of ISL Light  Dashboard. Remote control a computerScreenshot of Connect to an unattended computerScreenshot of Start a remote support session and invite your clientScreenshot of Start a remote support sessionScreenshot of Enter the access password and control an unattended computerScreenshot of Mobile device support