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Flipcause vs. GiveSmart by Momentive vs. Raklet Community & Membership Management Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flipcause

    Score5.2 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    GiveSmart by Momentive

    Score7.5 out of 10
    N/AGiveSmart is a fundraising, event, and donor management platform. GiveSmart helps organizations to connect more with donors through engaging auctions, events, and digital campaigns.

    $2,395

    per year

    Raklet Community & Membership Management Software

    Score9 out of 10
    Small Businesses (1-50 employees)
    Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages - Communicate via the app, text or email - Collect payments online (product & ticket sales, membership, donations, ...) - Simplify event management - Advance reporting - Create a…

    $49

    installation

    Pricing
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Essentials
    $49.00
    installation
    Professional
    $99.00
    installation
    Premium
    $224.00
    installation
    Offerings
    Pricing Offerings
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Considered Multiple Products
    Flipcause
    No answer on this topic
    Momentive Software
    No answer on this topic
    Raklet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    84%
    Would buy again
    67 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    63 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    66 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    50 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Best Alternatives
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    Bonterra OneCause
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Likelihood to Recommend
    5.2
    (4 ratings)
    8.2
    (168 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.1
    (3 ratings)
    7.9
    (167 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (166 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (5 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FlipcauseGiveSmart by MomentiveRaklet Community & Membership Management Software
    Likelihood to Recommend
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    Momentive Software
    GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
    Incentivized
    Read full review
    Raklet
    Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.
    Read full review
    Pros
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    Momentive Software
    • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
    • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
    • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
    Incentivized
    Read full review
    Raklet
    • Membership management
    • Great customer service
    • Value for money is off the chain
    • All the necessary features are included
    Read full review
    Cons
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    Momentive Software
    • Lack of customization options when building each page. The website winds up not looking all that professional.
    • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
    • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
    • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
    Incentivized
    Read full review
    Raklet
    • An online store would be nice
    • Separate section for newsletter subscriptions
    • More payment getaway options
    Read full review
    Likelihood to Renew
    Flipcause
    No answers on this topic
    Momentive Software
    For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like. GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Usability
    Flipcause
    Website design is great and easy to use
    Read full review
    Momentive Software
    For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Reliability and Availability
    Flipcause
    No answers on this topic
    Momentive Software
    We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Performance
    Flipcause
    No answers on this topic
    Momentive Software
    We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Support Rating
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    Momentive Software
    We contacted support for clarification on distributions and reporting, and we continued to get escalated. However, we never had our questions answered or resolved, which was a bummer. Other members have contacted support for other reasons and received the help they needed.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Online Training
    Flipcause
    No answers on this topic
    Momentive Software
    GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Implementation Rating
    Flipcause
    No answers on this topic
    Momentive Software
    We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Alternatives Considered
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    Momentive Software
    I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking in any particular areas for our needs.
    Incentivized
    Read full review
    Raklet
    We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.
    Read full review
    Scalability
    Flipcause
    No answers on this topic
    Momentive Software
    We are a small, independent, private, nonprofit school. GiveSmart is very flexible and works extremely well for us. But I could also see it being equally efficient for larger school systems, large or small nonprofit organizations, etc. I never feel like the product is too "big" for us to use.
    Incentivized
    Read full review
    Raklet
    No answers on this topic
    Return on Investment
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    Momentive Software
    • We have not used the database to its full extent, so I do not have specific examples as we have not used the donor insights very much
    • I appreciate that the events information is now transferring to the donor database so those contributions and people are being included in the master database.
    • Certainly much more efficient for a one-staff person organization as all of the information is in one place!
    Incentivized
    Read full review
    Raklet
    • Increased efficiency
    • Affordable CRM solution
    • Promote people to subscribe at our pages
    Read full review
    ScreenShots

    GiveSmart by Momentive Screenshots

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    Raklet Community & Membership Management Software Screenshots

    Product screenshotProduct screenshotProduct screenshot