What users are saying about
53 Ratings
31 Ratings
53 Ratings
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Score 7.9 out of 100
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Project Management

    8.0

    Flowlu

    80%

    Vtiger

    Feature Set Not Supported
    N/A
    Flowlu ranks higher in 14/14 features

    Task Management

    8.5
    85%
    49 Ratings
    N/A
    0 Ratings

    Resource Management

    8.1
    81%
    38 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.0
    80%
    30 Ratings
    N/A
    0 Ratings

    Scheduling

    8.1
    81%
    42 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.2
    82%
    46 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.3
    83%
    48 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    8.3
    83%
    42 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Document Management

    7.7
    77%
    44 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    43 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.0
    80%
    38 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.8
    78%
    37 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    7.7
    77%
    24 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    7.8
    78%
    35 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.9

    Flowlu

    79%

    Vtiger

    Feature Set Not Supported
    N/A
    Flowlu ranks higher in 4/4 features

    Quotes/estimates

    8.0
    80%
    36 Ratings
    N/A
    0 Ratings

    Invoicing

    8.2
    82%
    43 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.0
    80%
    39 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.5
    75%
    22 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Flowlu

    Feature Set Not Supported
    N/A
    10.0

    Vtiger

    100%
    Vtiger ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Workflow management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Contract management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Quote & order management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Interaction tracking

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Customer Service & Support

    Flowlu

    Feature Set Not Supported
    N/A
    9.5

    Vtiger

    95%
    Vtiger ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Help desk management

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Marketing Automation

    Flowlu

    Feature Set Not Supported
    N/A
    10.0

    Vtiger

    100%
    Vtiger ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Email marketing

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    CRM Project Management

    Flowlu

    Feature Set Not Supported
    N/A
    10.0

    Vtiger

    100%
    Vtiger ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Reporting

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    CRM Reporting & Analytics

    Flowlu

    Feature Set Not Supported
    N/A
    9.7

    Vtiger

    97%
    Vtiger ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Customization

    Flowlu

    Feature Set Not Supported
    N/A
    9.3

    Vtiger

    93%
    Vtiger ranks higher in 3/3 features

    Custom fields

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Custom objects

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    API for custom integration

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Social CRM

    Flowlu

    Feature Set Not Supported
    N/A
    10.0

    Vtiger

    100%
    Vtiger ranks higher in 1/1 features

    Social engagement

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Platform

    Flowlu

    Feature Set Not Supported
    N/A
    5.0

    Vtiger

    50%
    Vtiger ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Security

    Flowlu

    Feature Set Not Supported
    N/A
    9.0

    Vtiger

    90%
    Vtiger ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Attribute Ratings

    • Vtiger is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.4

    Flowlu

    84%
    50 Ratings
    10.0

    Vtiger

    100%
    8 Ratings

    Likelihood to Renew

    8.5

    Flowlu

    85%
    3 Ratings

    Vtiger

    N/A
    0 Ratings

    Usability

    8.6

    Flowlu

    86%
    50 Ratings
    10.0

    Vtiger

    100%
    1 Rating

    Support Rating

    8.3

    Flowlu

    83%
    50 Ratings
    10.0

    Vtiger

    100%
    3 Ratings

    Likelihood to Recommend

    Flowlu

    To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
    Read full review

    Vtiger

    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Read full review

    Pros

    Flowlu

    • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
    • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
    • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
    • The elaborated invoice module was the final argument for us to switch to Flowlu.
    Read full review

    Vtiger

    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Read full review

    Cons

    Flowlu

    • Flowlu should allow user to import their own invoice into app
    • Fellow should have their own email marketing system
    • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
    Read full review

    Vtiger

    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Read full review

    Pricing Details

    Flowlu

    Starting Price

    Editions & Modules

    Flowlu editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Vtiger

      Starting Price

      $28 per month per user

      Editions & Modules

      Vtiger editions and modules pricing
      EditionModules
      One Professional - Standard$421
      One Enterprise - Standard$582
      One Professional - Single App$283
      One Enterprise - Single App$424

      Footnotes

      1. per month per user
      2. per month per user
      3. per month per user
      4. per month per user

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $10

      Additional Details

      Discounts are provided for both annual subscriptions, and for high volume users.

      Likelihood to Renew

      Flowlu

      I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
      Read full review

      Vtiger

      No answers on this topic

      Usability

      Flowlu

      They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
      Read full review

      Vtiger

      I love this CRM, very user friendly. Not conflict and easy to generate the date for reporting.
      Read full review

      Support Rating

      Flowlu

      Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
      Read full review

      Vtiger

      It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
      Read full review

      Alternatives Considered

      Flowlu

      Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
      Read full review

      Vtiger

      VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
      Read full review

      Return on Investment

      Flowlu

      • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
      • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
      • There's a significant productivity boost after learning the app but this is not quite measurable just yet
      Read full review

      Vtiger

      • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
      • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
      • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
      Read full review

      Screenshots

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