FluidSurveys (Discontinued) vs. Typeform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FluidSurveys (Discontinued)
Score 8.0 out of 10
N/A
FluidSurveys was a survey and form building option. SurveyMonkey discontinued the product, it reached end of life (EOL) December 2017.N/A
Typeform
Score 8.4 out of 10
N/A
Typeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…
$30
*Per Month
Pricing
FluidSurveys (Discontinued)Typeform
Editions & Modules
No answers on this topic
Essentials
$30
*Per Month
Professional
$35
*Per Month
Premium
$59
*Per Month
Offerings
Pricing Offerings
FluidSurveys (Discontinued)Typeform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*For annual contract.
More Pricing Information
Community Pulse
FluidSurveys (Discontinued)Typeform
Top Pros
Top Cons
Features
FluidSurveys (Discontinued)Typeform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
7.8
44 Ratings
0% below category average
Survey templates00 Ratings7.442 Ratings
Themes00 Ratings8.144 Ratings
Custom logo/branding00 Ratings8.142 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
8.2
44 Ratings
5% below category average
Changes to live survey00 Ratings7.839 Ratings
Question design help00 Ratings7.638 Ratings
Multiple question types00 Ratings9.344 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
9.0
38 Ratings
8% above category average
Survey logic flexibility00 Ratings9.038 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
8.3
43 Ratings
1% above category average
Response tracking00 Ratings8.542 Ratings
Data export00 Ratings8.840 Ratings
Standard reports00 Ratings9.038 Ratings
Custom reports00 Ratings8.025 Ratings
Analytics00 Ratings7.036 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
3.1
29 Ratings
92% below category average
Access controls00 Ratings1.326 Ratings
Compliance00 Ratings5.023 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
FluidSurveys (Discontinued)
-
Ratings
Typeform
5.0
22 Ratings
47% below category average
Vendor-offered crowdsourcing00 Ratings8.79 Ratings
Respondent restrictions00 Ratings1.321 Ratings
Best Alternatives
FluidSurveys (Discontinued)Typeform
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.8 out of 10
Qualaroo
Qualaroo
Score 6.8 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FluidSurveys (Discontinued)Typeform
Likelihood to Recommend
8.7
(3 ratings)
4.9
(44 ratings)
Likelihood to Renew
9.0
(3 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
6.7
(8 ratings)
Support Rating
-
(0 ratings)
6.0
(7 ratings)
User Testimonials
FluidSurveys (Discontinued)Typeform
Likelihood to Recommend
Discontinued Products
For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
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Typeform
Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
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Pros
Discontinued Products
  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
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Typeform
  • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
  • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
  • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
  • Visually pleasing designs with use of themes, images and video to match your branding.
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Cons
Discontinued Products
  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
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Typeform
  • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
  • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
  • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
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Likelihood to Renew
Discontinued Products
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
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Typeform
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
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Usability
Discontinued Products
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
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Typeform
The overall usability of Typeform is extremely easy and self explanatory. It was quick and simple to learn how to create surveys with the templates and how to add and customize the type of answers or questions you ask. It is very easy to pull the data from the survey results, where the data is broken down and has nice graphs.
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Support Rating
Discontinued Products
No answers on this topic
Typeform
Typeform has a great help section that ranges from first steps, making a form, and question types to results and account and profile settings. The tutorials are short and concisely cover what you need to get going within a couple of minutes. I think the community is also a plus, as one can ask questions about more complex outcomes or if one gets stuck with a particularly unique form creation scenario.
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Alternatives Considered
Discontinued Products
Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier. As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
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Typeform
When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
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Return on Investment
Discontinued Products
  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
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Typeform
  • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
  • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
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ScreenShots