What users are saying about
2 Ratings
171 Ratings
2 Ratings
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Score 4 out of 100
171 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Yesware is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

FollowUp.cc

40%
1 Rating
8.5

Yesware

85%
57 Ratings

Likelihood to Renew

FollowUp.cc

N/A
0 Ratings
9.0

Yesware

90%
6 Ratings

Usability

FollowUp.cc

N/A
0 Ratings
7.0

Yesware

70%
1 Rating

Support Rating

FollowUp.cc

N/A
0 Ratings
8.2

Yesware

82%
23 Ratings

Likelihood to Recommend

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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Yesware

It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
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Pros

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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Yesware

  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
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Cons

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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Yesware

  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
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Pricing Details

FollowUp.cc

Starting Price

Editions & Modules

FollowUp.cc editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Yesware

    Starting Price

    $19 per month

    Editions & Modules

    Yesware editions and modules pricing
    EditionModules
    Pro191
    Premium452
    Enterprise853

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Annual plans save up to 23%.

    Likelihood to Renew

    FollowUp.cc

    No answers on this topic

    Yesware

    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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    Usability

    FollowUp.cc

    No answers on this topic

    Yesware

    Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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    Support Rating

    FollowUp.cc

    No answers on this topic

    Yesware

    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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    Alternatives Considered

    FollowUp.cc

    This is the only product of this type that I have tried due to it being the best on the market for this type of thing
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    Yesware

    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
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    Return on Investment

    FollowUp.cc

    • It was a waste of time to get to know
    • It was hard to implement inside my current processes
    • No way the office would have liked it
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    Yesware

    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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    Screenshots

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