Fond (formerly AnyPerk) is an employee engagement software solution from the company of the same name in San Francisco, offering an employee engagement survey but emphasizing the reward side to employee engagement, with perks and what the vendor touts as intuitive incentives and prizes.
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Paylocity
Score 7.9 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Fond is a great way to incentivize your sales team during contests and rewards for top performers. Also, a great way to incentivize your partners such as referral sources and clients. I can’t think of anything where it’s not really appropriate as an offering. Great offering for employee vacation perks.
Recordkeeping, filing reports, paying taxes, and having one location for everything is amazing. From recruiting to onboarding, we still need to make changes so we have less paperwork to manage, such as permission to run background checks and drug testing. We will work on this, but when you are busy, it is easy to put this off.
Provides a long list of alternatives that make it easy to use your Fond points for the product/services you truly care about.
Very easy to redeem; select what you want to receive, and click redeem with the points/dollars requested. Typically, gift cards are provided within seconds.
Regularly rotate offerings so that you have many options throughout the year.
When first trying to select a gift card, I'd get an occasional error message, but other than that, it was pretty easy to use.
Getting more widespread with the types of awards that users can redeem is always a plus!
This may have changed since I last used Fond, but last time I tried using the system, the total points you had were tucked away in a somewhat obscure location.
It requires me to use either Chrome or Edge so I can use Paylocity. It doesn't support Firefox, which is the browser I was using prior to being forced to switch to Edge so I can use the software and sign my contract.
Time entries are not auto saved. This happened once or twice to me in the past year when I was submitting my time entries and a sudden power outage happened, I was halfway and basically, I needed to start from scratch since it does not have auto save.
Mobile app is still buggy. It happened to be 3 times that it didn't reliably let me clock in that I had to do it on my work computer - so I had to give it up and use the web version.
The system is easy to use. I love the knowledge base system offered, I can answer many of my questions by looking here first before calling in. If i do have to call in to the help desk, everyone seems to be super knowledgably about the Paylocity Product and if they are unable to assist, which rarely happens, they will escalate my call to the next level of assistance
I gave Paylocity an 8 because it's easy to use once you learn it, and it saves a lot of time by keeping payroll, time tracking, and HR in one place. It has a lot of useful features, but some reports and settings can be confusing, and it takes time to learn everything. Overall, it works well and makes our job easier.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
I have contacted support on several occasions, mostly for assistance with voiding a check and running an off-cycle payroll. The account managers and support team were all very knowledgeable and helpful. They provided great insight and clarity in answering my questions and helping me navigate these processes. I learn something new and helpful each time I speak with them! On a separate note, we have reported technical issues regarding several Paylocity onboarding tasks since this past year. We have reached out several times regarding these issues, but are still waiting for a resolution. It seems sometimes that technical concerns are reported, with no proper solution or follow-up.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
It was virtually, click orange button in top right corner, click run report, hit submit. The training was minimal at best. I did not know what I was doing, so I just wrote down the steps, so when they steps failed I had no idea what to do, where I was in the process, What the terms mean or where to find them. When I had questions it was always the same answers, no understanding for WHAT I was doing when I hit the orange button.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
We have not tested other products that offer such a way to award our employees for doing a fantastic job. Fond has been helping with all the necessary situations and the costs have been quite low. We have not looked into other products. I would recommend going with Fond because we have not found any quality issues with their service.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
The time savings alone is worth the cost. I went from having to spend 3 - 4 full business days on payroll to about 1.
Being able to look all employee data up in one place is a lifesaver and time saver - even outside of the office if I need to access information quickly it is all just a sign in away.
It has saved significant time and reduced confusion related to onboarding. Everyone is able to see what stage an employee is at, I do not need to worry about employees potentially working for us illegally thanks to eVerify, and I am always assured that all required documentation for regulatory purposes has been obtained prior to employment beginning.
