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Forcepoint Secure Web Gateway vs. OpenText Core Email Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Forcepoint SWG

    Score8 out of 10
    N/AThe Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).N/A

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
    Pricing
    Forcepoint SWGOpenText Core Email Threat Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Forcepoint SWGOpenText Core Email Threat Protection
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Forcepoint SWGOpenText Core Email Threat Protection
    Considered Both Products
    Forcepoint
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    70%
    Would buy again
    7 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    Forcepoint SWGOpenText Core Email Threat Protection
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Forcepoint Secure Web Gateway and OpenText Core Email Threat Protection
    Feature
    Forcepoint Secure Web Gateway
    -
    Ratings
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Anti-malware00 Ratings10.07 Ratings
    Customizability00 Ratings5.38 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings7.39 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings10.09 Ratings
    Management Tools00 Ratings5.49 Ratings
    Best Alternatives
    Forcepoint SWGOpenText Core Email Threat Protection
    Small Businesses
    No answers on this topic
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    UniFi Cloud Gateways
    Score8.3 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Forcepoint SWGOpenText Core Email Threat Protection
    Likelihood to Recommend
    8.0
    (76 ratings)
    6.4
    (60 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (3 ratings)
    7.0
    (29 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.3
    (27 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Forcepoint SWGOpenText Core Email Threat Protection
    Likelihood to Recommend
    Forcepoint
    Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
    Incentivized
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    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
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    Pros
    Forcepoint
    • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
    • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
    • It allows us to create different policies for different teams in our organization.
    Incentivized
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    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Cons
    Forcepoint
    • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
    • I would like to see more customization options of website block pages.
    Incentivized
    Read full review
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Likelihood to Renew
    Forcepoint
    It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
    Incentivized
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    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
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    Usability
    Forcepoint
    Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
    Incentivized
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    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
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    Support Rating
    Forcepoint
    The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
    Incentivized
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    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
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    Implementation Rating
    Forcepoint
    Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Forcepoint
    To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
    Incentivized
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    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
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    Return on Investment
    Forcepoint
    • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
    • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
    Incentivized
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    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
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    ScreenShots