Formstack Forms vs Zoho Forms

Likelihood to Recommend

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).

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Verified User

Director in Other

Religious Institutions Company, 11-50 employees

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Even if you cannot afford to pay for a Form builder, along with your CRM, i would strongly recommend Zoho Forms as it has the best mobile app as compared to other tools. The form submission notifications in the form of app notification, email or sms is a very strong feature of Zoho Forms as well as other features like integration with other apps and form approval feature. However if you have 3 users for the free version of Zoho, only one of them will be able to use Zoho Forms which turns out to be a negative point of this app.

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Humayun Farooqi

Customer Success Manager

Tarsil.pkInformation Technology & Services, 1-10 employees

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Feature Rating Comparison

Formstack Forms

Zoho Forms

Survey templates

Themes

Custom logo/branding

Formstack Forms

Zoho Forms

Changes to live survey

Question design help

Multiple question types

Formstack Forms

Zoho Forms

Survey logic flexibility

Formstack Forms

Zoho Forms

Response tracking

Data export

Standard reports

Custom reports

Analytics

Formstack Forms

Zoho Forms

Access controls

Compliance

Formstack Forms

Zoho Forms

Vendor-offered crowdsourcing

Respondent restrictions

Pros

Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).

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Patrick Stephens

Director Of Communications

The Suzuki SchoolEducation Management, 51-200 employees

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Zoho Forms is easy to use and very affordable
Zoho is highly customizable
Sharing data online is easy thanks to the online forms
The survey templates make the tool easy to understand creating quick surveys is easy.

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Verified User

Employee in Finance and Accounting

Consumer Electronics Company, 11-50 employees

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Cons

Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.

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Josh Summerhays

Marketing Director

Elevated WorldwideInternet, 11-50 employees

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Easier integration between Zoho CRM and Zoho Forms
Pre-filled client info or ways to easily import info to forms from Zoho CRM

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Verified User

C-Level Executive in Other

Online Media Company, 1-10 employees

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Likelihood to Renew

Formstack Forms 9.1

Based on 12 answers

Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.

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Tim Roe

Project Manager, Web Services

Butler UniversityHigher Education, 501-1000 employees

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No score

No answers yet

No answers on this topic

Usability

Formstack Forms 10.0

Based on 4 answers

Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.

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Mitchel Laman

Consultant

Remington IndustriesNon-Profit Organization Management, 11-50 employees

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Zoho Forms 10.0

Based on 2 answers

The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.

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Humayun Farooqi

Customer Success Manager

Tarsil.pkInformation Technology & Services, 1-10 employees

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Support Rating

Formstack Forms 10.0

Based on 5 answers

The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.

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Verified User

Director in Information Technology

Education Management Company, 201-500 employees

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Zoho Forms 10.0

Based on 2 answers

I have contacted the support team at least once and they proved to be very helpful. Also, they were timely in responding to my issues

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Verified User

Employee in Finance and Accounting

Consumer Electronics Company, 11-50 employees

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Implementation Rating

Formstack Forms 10.0

Based on 2 answers

We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.

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Mitchel Laman

Consultant

Remington IndustriesNon-Profit Organization Management, 11-50 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.

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Jason Fluegge

Sponsorship & Special Projects Manager

The Mayo Performing Arts CenterPerforming Arts, 51-200 employees

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I chose this software because it is very well integrated with other Zoho products which I am using. Apart from this it has mobile applications also which allows me to use this software from my mobile devices when I am traveling for work. Its mail merge feature is also one of the important reason to choose this software.

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Verified User

Director in Sales

Real Estate Company, 1-10 employees

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Return on Investment

Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
Immediate response - those that submit forms receive immediate response that their form has been submitted.

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Ryan Spear

Associate Director of Admission Operations

Houghton CollegeHigher Education, 201-500 employees

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Positive. Initially, we thought that customers would not answer the forms, but most do.
Positive. If you really want to improve your service, this is an excellent way to start.
Positive. Whenever we have new ideas, we consult with clients.

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Alexis Correa

Dueño principal

MiNuevoSitio.comInformation Technology and Services, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Formstack Forms Editions & Modules

Edition

Silver	$59¹
Gold	$99¹
Platinum	$249¹
Enterprise	Contact sales team

per month
none

Additional Pricing Details

We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

$10

Zoho Forms Editions & Modules

Edition

Basic	$10¹
Standard	$25¹
Professional	$50`¹
Free	$0¹
Premium	$100¹

per month

Additional Pricing Details

Contact support@zohoforms.com to try out our paid plans.

Rating Summary

Formstack Forms

Zoho Forms

Formstack Forms

Zoho Forms

Formstack Forms

Zoho Forms

Formstack Forms

Zoho Forms

Formstack Forms

Zoho Forms

Formstack Forms

Zoho Forms

Likelihood to Recommend

Formstack Forms

Zoho Forms

Feature Rating Comparison

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Vendor-offered crowdsourcing

Respondent restrictions

Pros

Formstack Forms

Zoho Forms

Cons

Formstack Forms

Zoho Forms

Likelihood to Renew

Formstack Forms

Zoho Forms

Usability

Formstack Forms

Zoho Forms

Support Rating

Formstack Forms

Zoho Forms

Implementation Rating

Formstack Forms

Zoho Forms

Alternatives Considered

Formstack Forms

Zoho Forms

Return on Investment

Formstack Forms

Zoho Forms

Screenshots

Formstack Forms

Zoho Forms

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Formstack Forms Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Zoho Forms Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison