TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiClient

    Score9 out of 10
    N/AFortinet offers FortiClient, their endpoint security system emphasizing automated advanced threat protection, security fabric integration, secure remote access, endpoint quarantine, and a comprehensive reporting dashboard.N/A

    JumpCloud

    Score9.3 out of 10
    N/AJumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.

    $11

    per month per user

    Pricing
    FortiClientJumpCloud
    Editions & Modules
    No answers on this topic
    Device Management
    $11
    per month per user
    SSO
    $13
    per month per user
    Device Management + Identity
    $15
    per month per user
    Core Directory
    $15
    per month per user
    JumpCloud Platform
    $22
    per month per user
    JumpCloud Platform Prime
    $27
    per month per user
    Offerings
    Pricing Offerings
    FortiClientJumpCloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSpecific pricing details for FortiClient services vary depending on the number of endpoints, the duration of the subscription, and the specific features included.18% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FortiClientJumpCloud
    Considered Both Products
    Fortinet
    No answer on this topic
    JumpCloud
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    25 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    FortiClientJumpCloud
    Endpoint Security
    Comparison of Endpoint Security features of FortiClient and JumpCloud
    Feature
    FortiClient
    9.0
    28 Ratings
    6% above category average
    JumpCloud
    -
    Ratings
    Anti-Exploit Technology8.825 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.121 Ratings00 Ratings
    Centralized Management9.426 Ratings00 Ratings
    Hybrid Deployment Support9.122 Ratings00 Ratings
    Infection Remediation8.821 Ratings00 Ratings
    Vulnerability Management8.722 Ratings00 Ratings
    Malware Detection9.224 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of FortiClient and JumpCloud
    Feature
    FortiClient
    -
    Ratings
    JumpCloud
    8.2
    13 Ratings
    0% below category average
    ID-Management Access Control00 Ratings8.512 Ratings
    ID Management Single-Sign On (SSO)00 Ratings8.812 Ratings
    Multi-Factor Authentication00 Ratings8.513 Ratings
    Password Management00 Ratings8.28 Ratings
    Account Provisioning and De-provisioning00 Ratings7.513 Ratings
    ID Management Workflow Automation00 Ratings7.59 Ratings
    ID Risk Management00 Ratings8.28 Ratings
    Best Alternatives
    FortiClientJumpCloud
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    IBM Cloud App ID
    Score10 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiClientJumpCloud
    Likelihood to Recommend
    9.0
    (37 ratings)
    8.5
    (13 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    9.2
    (13 ratings)
    8.0
    (10 ratings)
    Support Rating
    9.1
    (11 ratings)
    7.4
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (8 ratings)
    Professional Services
    -
    (0 ratings)
    7.9
    (3 ratings)
    User Testimonials
    FortiClientJumpCloud
    Likelihood to Recommend
    Fortinet
    Overall, my experience with the client is good, and because of its performance and lightweight, I recommend this software to my colleagues. Before this, I also used other apps for the same purpose, but my search ended when I came to Forticlient.
    Incentivized
    Read full review
    JumpCloud
    JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
    Read full review
    Pros
    Fortinet
    • Virtually a one-click action connection to my work network while remote. I just enter my network username & Password, click connect, and I can access all the fileshares as if I were on-site.
    • Speed - I have used other virtual network clients in the past, and the speed while working remote with one of them (even on a high speed connection) was easily 10x slower than if I were physically on the network. FortiClient is different, where the speed degradation is on the magnitude of only 2-3x slower - A significant and noticeable difference compared to other clients on the market.
    • On MacOS, FortiClient has a little toolbar icon that gives me a status, as well as actions to quickly connect or disconnect from my work network. It is a small thing, but a super handy feature!
    Incentivized
    Read full review
    JumpCloud
    • User Management - The ability to control our users and set password/polices is made easy in the JC console
    • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
    • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
    Incentivized
    Read full review
    Cons
    Fortinet
    • font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
    • login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
    • frequent disconnects in spite of excellent internet signal
    • unacceptable interruptions in patient care
    Read full review
    JumpCloud
    • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
    • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
    • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
    Incentivized
    Read full review
    Likelihood to Renew
    Fortinet
    Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.
    Incentivized
    Read full review
    JumpCloud
    No answers on this topic
    Usability
    Fortinet
    We have used Forticlient for a number of years now and have found only minor faults with the application. The fact that our end users request little to no training to be able to utilize our VPN says a lot compared to the product we previously used to use for similar tasks. The Forticlient shield is a quick way to 'demonstrate confidence in security' at a glance among our end users - if you see the shield, you are protected. The only downside we've experienced is a few false positive AV detections, but this is more linked to Fortiguard labs/signatures.
    Incentivized
    Read full review
    JumpCloud
    It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
    Incentivized
    Read full review
    Support Rating
    Fortinet
    FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.
    Incentivized
    Read full review
    JumpCloud
    I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
    Read full review
    Implementation Rating
    Fortinet
    No answers on this topic
    JumpCloud
    Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
    Incentivized
    Read full review
    Alternatives Considered
    Fortinet
    Overally, FortiClient has less vulnerabilities than the two other products. The price is comparable to Citrix Gateway, but significantly less than Cisco AnyConnect. Much of the benefits of the FortiClient come with its ability to integrate with other Fortinet solutions. Without that, it is interchangeable with almost any other client.
    Incentivized
    Read full review
    JumpCloud
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Fortinet
    No answers on this topic
    JumpCloud
    Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
    Read full review
    Professional Services
    Fortinet
    No answers on this topic
    JumpCloud
    services and professional team and support teams are good
    Incentivized
    Read full review
    Return on Investment
    Fortinet
    • Security is essential so we gain trust from clients!
    • Data has private so we don't need to worry about additional security.
    • More than 95% client needed more security which is fulfil by FortiClient.
    • Don't need to use additional securities like SSL certificate or SSH.
    Incentivized
    Read full review
    JumpCloud
    • Very easily add, or disable employee logins
    • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
    • Higher security and visibility of security issues
    • Reduced onboarding time from days to minutes
    • Enabled easy reassignment of user accounts to another user via groups when employees leave
    • Quick securing of terminated users, or otherwise compromised accounts
    • Reduced user disablement time from previous manual methods requiring days, to literal minutes
    Read full review
    ScreenShots