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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freckle by Renaissance

    Score9.4 out of 10
    N/AFreckle’s differentiation platform is designed to makes it easy for teachers to reach each student at their own individual level—without having to spend extra time preparing many different lessons every day. The Freckle platform was designed by Freckle Education in San Francisco, and was acquired and is now supported by Renaissance Learning (acquired May 2019).N/A

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Freckle by RenaissanceZoho CRM
    Editions & Modules
    No answers on this topic
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Freckle by RenaissanceZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Community Pulse
    Freckle by RenaissanceZoho CRM
    Considered Both Products
    Renaissance Learning
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Freckle by RenaissanceZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Freckle by Renaissance and Zoho CRM
    Feature
    Freckle by Renaissance
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Freckle by RenaissanceZoho CRM
    Small Businesses
    Edmodo (discontinued)
    Score8.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Nearpod
    Score8.9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Edmodo (discontinued)
    Score8.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Freckle by RenaissanceZoho CRM
    Likelihood to Recommend
    9.4
    (30 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    9.1
    (7 ratings)
    7.8
    (172 ratings)
    Availability
    9.1
    (2 ratings)
    8.8
    (7 ratings)
    Performance
    9.1
    (2 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.1
    (4 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    9.1
    (1 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    9.1
    (2 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Freckle by RenaissanceZoho CRM
    Likelihood to Recommend
    Renaissance Learning
    Freckle is a fantastic online learning platform. I think it works well in multiple learning environments. Last year I used Freckle in a distance learning model and this year on individual iPads in class. I love that it is a quick platform to assess student achievement. I haven't experienced a scenario where Freckle would fail however, lack of access to the internet is always a factor.
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    Renaissance Learning
    • “Kids don’t care what you know until they know that you care.”
    • One of the very first things I learned my first five years of teaching, except that student teaching does not really prepare you, is that it is my job to help my students succeed, not to just give them a grade. In the beginning, I taught the lesson, assigned work, administered tests, and took grades. I did that because that is how we are supposed to determine efficiency. Right? No, Wrong. I learned this the hard way and, sadly and regrettably, at the expense of my students at that time. Over time, I noticed how sometimes it took re-teaching along with small group instruction and interventions for students to understand and master the concepts. Since then, I have allowed for them to fix, re-do, and re-re-do their work, as needed.
    • I focus on my interventions just as much as I do my initial teaching of the objective. Making sure that they truly understand and master the content before moving on to another objective helps me just as much as it helps them. It saves me from continually re-teaching. Slow and steady does win the race. This approach allows me to help the student master objectives with more efficiency.
    • Accelerated Math has allowed for me to individualize my instruction and interventions. I love this program. Truly! I have three types of students; above, on target, and below. This program allows for growth in each area. However, I have found the most growth in my bottom quartile. Why? I believe it is because I am able to recognize a problem or issue with a particular objective immediately. I, then, can address that issue immediately before the bad habits or wrong approach is repeated.
    • This program is masked as a whole-group classroom approach, however, the most important components are found under the mask. One-on-one instruction is how I describe it to educators. My students are actively engaged in their own learning. They are also actively engaged in the learning of their peers, as well. I use a lot of peer tutoring techniques. They have access to knowing who is also working on mastering the same objective(s) they are working on plus they know who has already mastered said objective. This allows them to know who to go to for effective help. They are able to steer their own learning to a point. They can ask a peer or me. They can get on Accel math and look at the objective and see completed answers for a reference. This also boosts the confidence of their own understanding. They feel confident in having control of the path they want to use for gaining knowledge. Peer-tutoring and peer-discussions give them the opportunity to say out loud what they are thinking/feeling about a concept and rationalize their approach to evaluating said concept. As the teacher, I play various roles. I can teach, facilitate a small group, or just be an observer. A lot of times, I just ask open-ended questions to jump start their own questions.
    • Accel Math has assisted my math classrooms with tremendous gains. My test scores have gone up significantly. My students have a greater sense of accomplishment since they have been given the "driver's seat" for their own learning. This makes my heart smile! ;)
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    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
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    Cons
    Renaissance Learning
    • I would like to be able to choose specific math problems for my students to practice.
    • It would be beneficial to see more practice products on Freckle that address writing conventions.
    • My students could benefit from more leveled reading practice, so having multiple stories that address the same skills would be beneficial.
    Incentivized
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    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    Renaissance Learning
    I have used Freckle for a long time, even before the premium version. If my district were not to renew the program, I would utilize the free options as a digital tool to assess standards. Love it
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    Renaissance Learning
    As a tech savvy person, I found Accelerated Math to be easy to learn. There are a ton of options to display your data and integrate your students learning abilities into the program. It can, however, be a little overwhelming for a tech beginner and if they don't have someone to walk them through the initial steps and get them started, I can imagine it might be difficult for them to get going.
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    Renaissance Learning
    It is consistently available with outages planned and communicated well in advance. The outages also seem to be planned to provide the least disruption to teachers.
    Incentivized
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    Renaissance Learning
    It is easy to use and understand. Students have no difficulty finding their way around, and teachers easily understand the reports and data.
    Incentivized
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Renaissance Learning
    Such an excellent program that is a hidden gem at no cost for teachers to use with students.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Renaissance Learning
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Renaissance Learning
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Renaissance Learning
    No answers on this topic
    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Renaissance Learning
    I like the support I receive with Renaissance Accelerated Math. I like that I can quickly and easily print the problems I need for interventions. I like the hands-on lessons with Engage but it is too scripted for my tastes. I gave up on I-Ready years back because it was too complex. I still use Moby for filling in gaps. I use Study Island for my higher students after they work through Renaissance Accelerated Math.
    Read full review
    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    Renaissance Learning
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Renaissance Learning
    If there is going to be an outage for service, Renaissance does a great job of communicating that well in advance to allow the faculty to plan accordingly.
    Incentivized
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Renaissance Learning
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Renaissance Learning
    • Freckle has been an asset by allowing me one more resource to use while trying to teach my students certain skills. I have been using it as a source for my students to practice skills in an attempt to strengthen their reading abilities.
    • Freckle is an asset to our entire school. By teaching my students how to read more effectively while using Freckle to strengthen their reading abilities, students become more successful in every area of education.
    • As students become better readers they tend to be more successful on the state test at the end of the year. Freckle plays a part in our success as a school. We tend to do well in our state. We were rated in the top 10 schools within our region. This is important in the financial stability of our school as it plays a part in our funding.
    Read full review
    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.