What users are saying about
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Top Rated
1547 Ratings
6 Ratings
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Score 9 out of 100

GoToMeeting

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Top Rated
1547 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

GoToMeeting

GoToMeeting works well for businesses or individuals looking for a way to remote conference or share slide presentations. It works with large or small groups of people from different locations who have an updated device and high quality internet connection. The quality is amazing but it uses a lot of bandwidth so be prepared for that. If you want chat rooms, it's limited so you may not be happy with that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConference.com
10.0
GoToMeeting
Call reports
FreeConference.com
10.0
GoToMeeting

Call Management

FreeConference.com
9.1
GoToMeeting
Call recording
FreeConference.com
9.1
GoToMeeting

VoIP system collaboration

FreeConference.com
9.5
GoToMeeting
Video conferencing
FreeConference.com
10.0
GoToMeeting
Audio conferencing
FreeConference.com
9.1
GoToMeeting

Performance & Compatibility of Online Events Software

FreeConference.com
GoToMeeting
8.0
High quality audio
FreeConference.com
GoToMeeting
8.5
High quality video
FreeConference.com
GoToMeeting
8.6
Low bandwidth requirements
FreeConference.com
GoToMeeting
7.1
Mobile support
FreeConference.com
GoToMeeting
7.9

Screen Sharing

FreeConference.com
GoToMeeting
8.6
Desktop sharing
FreeConference.com
GoToMeeting
8.8
Whiteboards
FreeConference.com
GoToMeeting
8.3

Online Meetings / Events

FreeConference.com
GoToMeeting
8.4
Calendar integration
FreeConference.com
GoToMeeting
8.6
Meeting initiation
FreeConference.com
GoToMeeting
8.7
Integrates with social media
FreeConference.com
GoToMeeting
7.5
Record meetings / events
FreeConference.com
GoToMeeting
8.7
Slideshows
FreeConference.com
GoToMeeting
8.4

Online Events Collaboration

FreeConference.com
GoToMeeting
8.4
Live chat
FreeConference.com
GoToMeeting
8.4
Audience polling
FreeConference.com
GoToMeeting
8.4
Q&A
FreeConference.com
GoToMeeting
8.4

Online Events Security

FreeConference.com
GoToMeeting
8.4
User authentication
FreeConference.com
GoToMeeting
8.4
Participant roles & permissions
FreeConference.com
GoToMeeting
8.4
Confidential attendee list
FreeConference.com
GoToMeeting
8.4

Pros

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

GoToMeeting

  • The record session feature is really good add on here.
  • GoToMeeting allows the meeting to continue even if it exceeds the time of the scheduled meeting. The meeting continues to run unlike zoom where it gets disconnected automatically when the time is over.
  • The audio quality is better than a lot of tools in the market.
  • It can run smoothly on windows and mac devices.
Anonymous | TrustRadius Reviewer

Cons

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

GoToMeeting

  • When they are a lot of people in the meeting it starts lagging
  • The pricing is really high compared to other similar software
  • If you enter the meeting using a mobile device you can have a lot of issues even if your internet connection is perfect.
Lusine Petrosyan | TrustRadius Reviewer

Likelihood to Renew

FreeConference.com

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.7
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

FreeConference.com

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.4
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

FreeConference.com

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.6
Based on 99 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

FreeConference.com

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

GoToMeeting

I was not part of the process that evaluated the platforms however, we tried doxy.me with our clinical services and due to the instability of the product we felt it was better to utilize GoToMeeting with our non-clinical folks for larger group settings. doxy.me tends to drop calls and videos frequently for our clients.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12.001
Business$16.002
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

FreeConference.com
9.1
GoToMeeting
8.2

Likelihood to Renew

FreeConference.com
GoToMeeting
7.7

Usability

FreeConference.com
GoToMeeting
8.4

Support Rating

FreeConference.com
GoToMeeting
8.6

Online Training

FreeConference.com
GoToMeeting
7.3

Implementation Rating

FreeConference.com
GoToMeeting
10.0

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