FreeConference.com vs. Webex Calling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConference.com
Score 8.5 out of 10
N/A
FreeConference is a telephony and VoIP software solution from FreeConference.N/A
Webex Calling
Score 8.4 out of 10
N/A
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
$11.95
per month per user
Pricing
FreeConference.comWebex Calling
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Cisco Unified Communications Manager
$0
Call Plan
$17.00
user/month
Call + Meet Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
FreeConference.comWebex Calling
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
FreeConference.comWebex Calling
Considered Both Products
FreeConference.com

No answer on this topic

Webex Calling
Chose Webex Calling
Dialing in is easier with Cisco Webex Calling. We have not experienced dropped calls or unusual delays in connecting, and we do benefit from the visual features that Webex offers.
Top Pros
Top Cons
Features
FreeConference.comWebex Calling
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConference.com
10.0
1 Ratings
20% above category average
Webex Calling
8.1
143 Ratings
1% below category average
Call reports10.01 Ratings00 Ratings
Hosted PBX00 Ratings8.1106 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.9106 Ratings
Directory of employee names00 Ratings8.5135 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConference.com
9.0
3 Ratings
6% above category average
Webex Calling
7.0
148 Ratings
16% below category average
Call recording9.03 Ratings8.6126 Ratings
Answering rules00 Ratings8.3132 Ratings
Call park00 Ratings8.5120 Ratings
Call screening00 Ratings8.3114 Ratings
Message alerts00 Ratings8.4127 Ratings
Business SMS/External Messaging00 Ratings3.61 Ratings
Online Fax00 Ratings4.51 Ratings
Voicemail Transcription00 Ratings5.83 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConference.com
8.0
3 Ratings
3% below category average
Webex Calling
-
Ratings
Video conferencing8.02 Ratings00 Ratings
Audio conferencing8.03 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
7.8
5 Ratings
3% below category average
High quality audio00 Ratings8.05 Ratings
High quality video00 Ratings7.65 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
7.8
5 Ratings
2% below category average
Desktop sharing00 Ratings7.85 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
7.1
5 Ratings
11% below category average
Calendar integration00 Ratings7.65 Ratings
Meeting initiation00 Ratings6.55 Ratings
Record meetings / events00 Ratings7.35 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
8.2
2 Ratings
6% above category average
Live chat00 Ratings8.22 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
8.0
4 Ratings
6% above category average
User authentication00 Ratings8.04 Ratings
Participant roles & permissions00 Ratings8.04 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
8.4
143 Ratings
2% below category average
Mobile app for iOS00 Ratings8.2127 Ratings
Mobile app for Android00 Ratings8.6115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
FreeConference.com
-
Ratings
Webex Calling
7.0
5 Ratings
7% below category average
Centralized communications management00 Ratings7.74 Ratings
Team messaging00 Ratings6.75 Ratings
Team document sharing00 Ratings6.45 Ratings
Call and meeting analytics00 Ratings7.15 Ratings
Best Alternatives
FreeConference.comWebex Calling
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConference.comWebex Calling
Likelihood to Recommend
8.0
(3 ratings)
7.9
(161 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(3 ratings)
User Testimonials
FreeConference.comWebex Calling
Likelihood to Recommend
iotum
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
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Cisco
The audio is very clear, but when the two devices are close, there is considerable noise. Also the calling is quite expensive considering that there are countless free tools available which provide the same features. Call recording is an add on so there you need to think about whether it's worth purchasing or not. Also that it can be used on multiple devices with the app makes things easier. For small scale corporates and teams it's all good, but with respect to its competitors bringing so much on plate and that too for free, I rate it 6/10.
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Pros
iotum
  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
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Cisco
  • For example, with WebEx calling, it's an offer which include many features of each on-prem server and every features are included in WebEx calling. So that's something which is very appreciated by customer because they don't have to buy each server like it was the case. They just buy WebEx calling and they have many features. Even if they don't need it, they have it and we can give them the notice to use them and they can use it and they are very happy with this software.
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Cons
iotum
  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
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Cisco
  • It might be that we didn't have this package, but transcription capabilities were not included.
  • Sometimes, using Webex Calling would make my computer and other programs run slow
  • If screens were being shared, it required a lot of bandwidth and sometimes froze or glitched.
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Likelihood to Renew
iotum
No answers on this topic
Cisco
because have been using it and its easy to configure and manage
Read full review
Usability
iotum
No answers on this topic
Cisco
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Support Rating
iotum
No answers on this topic
Cisco
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Alternatives Considered
iotum
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
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Cisco
The differences between both software can be marginal in some aspects,
but for the campaign in a proffessional level it was a clear win to
Webex due the quality and security of the platform, being a Cisco
product has more impact on the final decision, and in the end the
overall experience has been great, having used Twilio in the past, that
last part is my personal opinion.
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Return on Investment
iotum
  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
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Cisco
  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
Read full review
ScreenShots

Webex Calling Screenshots

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