What users are saying about
Top Rated
2497 Ratings
19 Ratings
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Score 6.1 out of 100
Top Rated
2497 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

    Cloud PBX

    8.7

    FreeConferenceCall.com

    87%

    Skype

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Call reports

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Call Management

    8.1

    FreeConferenceCall.com

    81%

    Skype

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Call recording

    8.7
    87%
    8 Ratings
    N/A
    0 Ratings

    Call park

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Call screening

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Message alerts

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    7.0

    FreeConferenceCall.com

    70%

    Skype

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    5.3
    53%
    6 Ratings
    N/A
    0 Ratings

    Audio conferencing

    6.1
    61%
    10 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.4

    FreeConferenceCall.com

    84%

    Skype

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.9

    Skype

    79%
    Skype ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.4
    84%
    131 Ratings

    High quality video

    N/A
    0 Ratings
    8.0
    80%
    129 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.9
    69%
    126 Ratings

    Mobile support

    N/A
    0 Ratings
    8.2
    82%
    114 Ratings

    Screen Sharing

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.9

    Skype

    79%
    Skype ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.4
    84%
    114 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.5
    75%
    57 Ratings

    Online Meetings / Events

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    8.0

    Skype

    80%
    Skype ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    7.9
    79%
    81 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.4
    84%
    102 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.6
    76%
    61 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.8
    78%
    73 Ratings

    Slideshows

    N/A
    0 Ratings
    8.2
    82%
    65 Ratings

    Online Events Collaboration

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    8.1

    Skype

    81%
    Skype ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    107 Ratings

    Audience polling

    N/A
    0 Ratings
    7.6
    76%
    62 Ratings

    Q&A

    N/A
    0 Ratings
    8.1
    81%
    59 Ratings

    Online Events Security

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.6

    Skype

    76%
    Skype ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.8
    78%
    83 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.4
    74%
    79 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.7
    77%
    58 Ratings

    Attribute Ratings

    • FreeConferenceCall.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
    • Skype is rated higher in 1 area: Likelihood to Recommend
    • FreeConferenceCall.com and Skype are tied in 1 area: Implementation Rating

    Likelihood to Recommend

    5.8

    FreeConferenceCall.com

    58%
    12 Ratings
    7.9

    Skype

    79%
    136 Ratings

    Likelihood to Renew

    10.0

    FreeConferenceCall.com

    100%
    1 Rating
    9.9

    Skype

    99%
    4 Ratings

    Usability

    10.0

    FreeConferenceCall.com

    100%
    1 Rating
    7.0

    Skype

    70%
    2 Ratings

    Support Rating

    9.5

    FreeConferenceCall.com

    95%
    6 Ratings
    8.1

    Skype

    81%
    75 Ratings

    Implementation Rating

    10.0

    FreeConferenceCall.com

    100%
    2 Ratings
    10.0

    Skype

    100%
    3 Ratings

    Likelihood to Recommend

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Read full review

    Microsoft

    Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
    Read full review

    Pros

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Read full review

    Microsoft

    • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
    • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
    • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
    Read full review

    Cons

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review

    Microsoft

    • This is really small, but I'd love to see the emoticons updated to emojis.
    • Make calling free like some other communications app providers.
    • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
    Read full review

    Pricing Details

    FreeConferenceCall.com

    Starting Price

    $4 per month

    Editions & Modules

    FreeConferenceCall.com editions and modules pricing
    EditionModules
    Suggested Amount$41
    Average Amount$8.212
    Market Rate$153
    Pay what you canCustomized4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    Skype

    Starting Price

    Editions & Modules

    Skype editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      FreeConferenceCall.com

      It is so user friendly.
      Read full review

      Microsoft

      I really appreciate Skype for its features and quality standards. It really helps in terms of virtual assistance in the lockdown period where we need to maintain Social distancing and need to work online.
      Read full review

      Usability

      FreeConferenceCall.com

      I am and have been extremely pleased with my use of this product.
      Read full review

      Microsoft

      Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
      Read full review

      Support Rating

      FreeConferenceCall.com

      I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
      Read full review

      Microsoft

      I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
      Read full review

      Implementation Rating

      FreeConferenceCall.com

      It's a no brainer!
      Read full review

      Microsoft

      It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
      Read full review

      Alternatives Considered

      FreeConferenceCall.com

      So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
      Read full review

      Microsoft

      Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
      Read full review

      Return on Investment

      FreeConferenceCall.com

      • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
      • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
      • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
      Read full review

      Microsoft

      • Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
      • Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
      • The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.
      Read full review

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