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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Rippling HCM

    Score8.9 out of 10
    N/ARippling HR is a human resources platform for managing employee records, onboarding, benefits, time and attendance, compliance, and other core people operations in one system. It serves as the HR layer of the broader Rippling platform, giving companies a central place to manage the employee lifecycle while connecting HR data to payroll, IT, and finance workflows when needed.

    $8

    per month per user

    Pricing
    FreshBooksRippling HCM
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Recommended
    $8.00
    starting price per user, per month
    Offerings
    Pricing Offerings
    FreshBooksRippling HCM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.For additional pricing details visit the Rippling pricing page.
    More Pricing Information
    Community Pulse
    FreshBooksRippling HCM
    Considered Both Products
    FreshBooks
    No answer on this topic
    Rippling
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    99%
    Would buy again
    1191 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    817 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    99%
    Happy with the feature set
    1192 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    98%
    Lived up to sales and marketing promises
    589 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    96%
    Implementation went as expected
    616 Answers
    Features
    FreshBooksRippling HCM
    Customization
    Comparison of Customization features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Rippling HCM
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Rippling HCM
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Rippling HCM
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Rippling HCM
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Rippling HCM
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.1
    1055 Ratings
    10% above category average
    Employee demographic data00 Ratings8.8746 Ratings
    Employment history00 Ratings8.9775 Ratings
    Job profiles and administration00 Ratings9.3884 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings9.3783 Ratings
    Organizational charting00 Ratings9.3921 Ratings
    Organization and location management00 Ratings9.1820 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.0632 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.4
    1101 Ratings
    14% above category average
    Pay calculation00 Ratings9.4990 Ratings
    Off-cycle/On-Demand payment00 Ratings9.2693 Ratings
    Benefit plan administration00 Ratings9.1970 Ratings
    Direct deposit files00 Ratings9.5970 Ratings
    Salary revision and increment management00 Ratings9.5743 Ratings
    Reimbursement management00 Ratings9.4647 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.2
    990 Ratings
    11% above category average
    Approval workflow00 Ratings9.5958 Ratings
    Balance details00 Ratings9.2911 Ratings
    Annual carry-forward and encashment00 Ratings9.0682 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.2
    1152 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings9.41091 Ratings
    Update personal information00 Ratings9.51140 Ratings
    View company policy documentation00 Ratings9.3952 Ratings
    Employee recognition00 Ratings8.7630 Ratings
    View job history00 Ratings9.0818 Ratings
    Asset Management
    Comparison of Asset Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    8.6
    489 Ratings
    7% above category average
    Tracking of all physical assets00 Ratings8.6490 Ratings
    HR Reporting
    Comparison of HR Reporting features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    8.8
    591 Ratings
    15% above category average
    Report builder00 Ratings8.6574 Ratings
    Pre-built reports00 Ratings8.8543 Ratings
    Ability to combine HR data with external data00 Ratings8.9495 Ratings
    Onboarding
    Comparison of Onboarding features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.2
    818 Ratings
    13% above category average
    New hire portal00 Ratings9.4797 Ratings
    Manager tracking tools00 Ratings9.1622 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.0
    475 Ratings
    10% above category average
    Corporate goal setting00 Ratings9.1408 Ratings
    Individual goal setting00 Ratings9.0436 Ratings
    Line-of sight-visibility00 Ratings9.1405 Ratings
    Performance tracking00 Ratings8.9435 Ratings
    Performance Management
    Comparison of Performance Management features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.3
    544 Ratings
    15% above category average
    Performance plans00 Ratings9.2487 Ratings
    Performance improvement plans00 Ratings9.1461 Ratings
    Review status tracking00 Ratings9.2486 Ratings
    Review reminders00 Ratings9.5514 Ratings
    Multiple review frequency00 Ratings9.4443 Ratings
    Succession Planning
    Comparison of Succession Planning features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.1
    402 Ratings
    14% above category average
    Create succession plans/pools00 Ratings8.9336 Ratings
    Candidate ranking00 Ratings9.1345 Ratings
    Candidate search00 Ratings9.2362 Ratings
    Candidate development00 Ratings9.4342 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of FreshBooks and Rippling HCM
    Feature
    FreshBooks
    -
    Ratings
    Rippling HCM
    9.0
    461 Ratings
    13% above category average
    Job Requisition Management00 Ratings8.9366 Ratings
    Company Website Posting00 Ratings8.9355 Ratings
    Publish to Social Media00 Ratings9.1310 Ratings
    Job Search Site Posting00 Ratings8.9319 Ratings
    Duplicate Candidate Prevention00 Ratings8.9321 Ratings
    Applicant Tracking00 Ratings9.1353 Ratings
    Notifications and Alerts00 Ratings9.1432 Ratings
    Best Alternatives
    FreshBooksRippling HCM
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksRippling HCM
    Likelihood to Recommend
    7.6
    (75 ratings)
    9.2
    (1204 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    8.9
    (22 ratings)
    Usability
    9.6
    (20 ratings)
    9.4
    (1201 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.1
    (902 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (10 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FreshBooksRippling HCM
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Rippling
    When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Rippling
    • Keeping track of and entering time off and watching time of approvals
    • Providing fast links to access accounts for health/retirement benefits
    • Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Rippling
    • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
    • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
    • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Rippling
    I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Rippling
    It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Rippling
    I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Rippling
    Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Rippling
    I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Rippling
    It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Rippling
    Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Rippling
    I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Rippling
    • It was great to receive money from other country.
    • It was very helpful to use an user friendly platform for my first oversea job.
    • It was great to keep track of the amount of money I've received for the time I was employed overseas.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Rippling HCM Screenshots

    Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.