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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Time Doctor

    Score8 out of 10
    N/ATime Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale. Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a…

    $7

    per month per user

    Pricing
    FreshBooksTime Doctor
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Basic
    $7
    per month per user
    Basic
    $7
    per month per user
    Standard
    $14
    per month
    Standard
    $14
    per month per user
    Premium
    $20
    per month
    Premium
    $20
    per month per user
    Offerings
    Pricing Offerings
    FreshBooksTime Doctor
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$9.99 per user
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksTime Doctor
    Considered Both Products
    FreshBooks
    No answer on this topic
    Time Doctor
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    67%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    FreshBooksTime Doctor
    Customization
    Comparison of Customization features of FreshBooks and Time Doctor
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Time Doctor
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Time Doctor
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Time Doctor
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Time Doctor
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Time Doctor
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Time Doctor
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Time Doctor
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Time Doctor
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Time Doctor
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Best Alternatives
    FreshBooksTime Doctor
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Traqq
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksTime Doctor
    Likelihood to Recommend
    7.6
    (75 ratings)
    8.0
    (54 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    10.0
    (1 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (3 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    5.0
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksTime Doctor
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Time Doctor
    Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Time Doctor
    • Tracked time both macro (categories) and micro (down to the project and the tasks)
    • Reminded us when we went off task and got lured in via social media
    • Provides us with detailed reports to share with joint venture partners, clients and more
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Time Doctor
    • One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
    • Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Time Doctor
    This is user friendly and can be tailored to our business' needs
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Time Doctor
    I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Time Doctor
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Time Doctor
    The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Time Doctor
    Other than we are happy with the way Time Doctor works for us, no key insights.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Time Doctor
    I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Time Doctor
    • It helps me to use my time more effectively.
    • For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Time Doctor Screenshots

    Screenshot of the Time Doctor web app and usage reportScreenshot of a timeline reportScreenshot of Time Doctor's realtime dashboardsScreenshot of an attendance reportScreenshot of a real-time email notificationScreenshot of the interactive desktop app