What users are saying about
173 Ratings
145 Ratings
173 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Wave Accounting

Wave Accounting was used for a small practice without a lot of the accounting considerations a large company would have. For the price, you really can't beat what Wave offers out of the box. All of the basic tools for things like invoicing and expenses are all easy to use. End of year accounting is easy with exports of data.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Customization

FreshBooks
7.2
Wave Accounting
8.0
API for custom integration
FreshBooks
5.8
Wave Accounting
9.0
Plug-ins
FreshBooks
8.7
Wave Accounting
7.0

Security

FreshBooks
8.7
Wave Accounting
7.7
Single sign-on capability
FreshBooks
10.0
Wave Accounting
8.3
Role-based user permissions
FreshBooks
7.3
Wave Accounting
7.1

Reporting & Analytics

FreshBooks
7.1
Wave Accounting
6.8
Dashboards
FreshBooks
8.3
Wave Accounting
5.9
Standard reports
FreshBooks
8.0
Wave Accounting
5.8
Custom reports
FreshBooks
4.8
Wave Accounting
8.7

General Ledger and Configurable Accounting

FreshBooks
7.7
Wave Accounting
5.6
Accounts payable
FreshBooks
8.5
Wave Accounting
5.7
Accounts receivable
FreshBooks
8.5
Wave Accounting
5.8
Cash management
FreshBooks
7.0
Wave Accounting
5.6
Bank reconciliation
FreshBooks
7.0
Wave Accounting
4.6
Expense management
FreshBooks
7.8
Wave Accounting
6.6
Time tracking
FreshBooks
7.7
Wave Accounting
3.8
Multi-currency support
FreshBooks
7.0
Wave Accounting
6.9
Regulations compliance
FreshBooks
6.4
Wave Accounting
6.8
Self-service portal
FreshBooks
9.1
Wave Accounting
3.8
Fixed asset management
FreshBooks
Wave Accounting
1.8
Multi-division support
FreshBooks
Wave Accounting
7.1
Electronic tax filing
FreshBooks
Wave Accounting
5.9
Global Financial Support
FreshBooks
Wave Accounting
9.0
Primary and Secondary Ledgers
FreshBooks
Wave Accounting
9.0
Intercompany Accounting
FreshBooks
Wave Accounting
8.0
Localizations
FreshBooks
Wave Accounting
5.2
Journals and Reconciliations
FreshBooks
Wave Accounting
5.4
Enterprise Accounting
FreshBooks
Wave Accounting
4.7
Configurable Accounting
FreshBooks
Wave Accounting
5.7
Centralized Rules Framework
FreshBooks
Wave Accounting
1.3
Standardized Processes
FreshBooks
Wave Accounting
4.7

Order Management

FreshBooks
8.5
Wave Accounting
7.1
Pricing
FreshBooks
7.8
Wave Accounting
8.2
Order entry
FreshBooks
7.6
Wave Accounting
7.2
Credit card processing
FreshBooks
8.4
Wave Accounting
5.3
Cost of goods sold
FreshBooks
10.0
Wave Accounting
7.9
Order Orchestration
FreshBooks
Wave Accounting
5.9
End-to-end order visibility
FreshBooks
Wave Accounting
8.2
Order exception Resolution
FreshBooks
Wave Accounting
7.1

Payroll Management

FreshBooks
Wave Accounting
7.0
Pay calculation
FreshBooks
Wave Accounting
7.5
Benefit plan administration
FreshBooks
Wave Accounting
7.5
Direct deposit files
FreshBooks
Wave Accounting
4.9
Salary revision and increment management
FreshBooks
Wave Accounting
7.7
Reimbursement management
FreshBooks
Wave Accounting
7.4

Inventory Management

FreshBooks
Wave Accounting
8.1
Inventory tracking
FreshBooks
Wave Accounting
5.6
Automatic reordering
FreshBooks
Wave Accounting
9.9
Location management
FreshBooks
Wave Accounting
8.1
Manufacturing module
FreshBooks
Wave Accounting
9.0

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Wave Accounting

  • Reconciliation is very difficult with multiple Wave transactions that need to be deleted or merged before it can be matched to a bank transaction.
  • Payroll worked fine for us but took several days to get it set up. We have switched to another bookkeeping system and another payroll system. Canceling with Wave took several days and they charge $6 for something even though the month was paid for in advance.
  • Credit card processing is nice and worked fine for us.
Harry Abell | TrustRadius Reviewer

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Wave Accounting

  • I know that credit card processing is a way for Wave to make money, but I really wish they offered ACH payment on Invoices.
  • I do cash-based accounting, which means I have to make little journal entries at the start and end of each year to get my books to balance because Wave wants to do everything differently. This should just be a setting to flip, whether you want cash-based or accrual-based.
  • They use Yodlee for bank connection, which doesn't play nice with 2FA. Pretty much every time I log in I have to re-enter credentials, get a code sent to me, reauthenticate, and know that I'm going to have to do it again next week. Not really on Wave, but wish they could get it together nonetheless.
J.P. VanderLinden | TrustRadius Reviewer

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Wave Accounting

Wave Accounting 7.8
Based on 3 answers
Easy to use for clients with no accounting background and the price is right.
Jeanne Harris | TrustRadius Reviewer

Usability

FreshBooks

FreshBooks 8.3
Based on 11 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Wave Accounting

Wave Accounting 5.6
Based on 11 answers
I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
Melissa Whaley | TrustRadius Reviewer

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Wave Accounting

Wave Accounting 6.7
Based on 4 answers
WAVE is always available when we need it ! Peter
Peter Cullen | TrustRadius Reviewer

Performance

FreshBooks

FreshBooks 8.0
Based on 2 answers
No answer on this topic is available.

Wave Accounting

Wave Accounting 2.9
Based on 2 answers
Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
Melissa Whaley | TrustRadius Reviewer

Support Rating

FreshBooks

FreshBooks 9.1
Based on 11 answers
They told us about the recent acquisition of a Mexican company in order to accelerate the implementation of compliance with Mexican needs, in addition to being able to make payroll and compliance with Mexican taxes. We look forward to this to re-evaluate and use it with our clients with affiliates in Mexico.
Anonymous | TrustRadius Reviewer

Wave Accounting

Wave Accounting 4.9
Based on 9 answers
I've only had to reach out to support once and they were quick to respond and offered valuable insight to resolve my issue quickly. The team is knowledgeable and if the person you're dealing with doesn't have an answer for you, they get back to you quickly with an answer. It was clear that the support team is genuinely concerned about users making the most of the software.
Anonymous | TrustRadius Reviewer

Online Training

FreshBooks

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 4.7
Based on 3 answers
easy to use and east to train on ! Our WAVE clients enjoy the ease of use
Peter Cullen | TrustRadius Reviewer

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Wave Accounting

No score
No answers yet
No answers on this topic

Alternatives Considered

FreshBooks

I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.
FreshBooks is easy to use and automatically generates the accounts based on available data!
Anonymous | TrustRadius Reviewer

Wave Accounting

Wave is FREE for most functions. Payment processing costs no matter where you go (as does payroll or taxes). Wave rises above tools like QuickBooks Online because they know that for our small firm, being nimble is the name of the game. We don't need exhaustive reporting and management like QB offers and we certainly don't want to pay for it
Anonymous | TrustRadius Reviewer

Scalability

FreshBooks

No score
No answers yet
No answers on this topic

Wave Accounting

Wave Accounting 3.0
Based on 2 answers
Once they out grow what is ability to move up to a more robust system?
Penny Breslin | TrustRadius Reviewer

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Wave Accounting

  • Wave has been ROI positive for our company. With not having to pay for the service we can use our money for growing our business.
  • The fees on credit card transactions for invoices are reasonable especially as we don't pay a monthly subscription.
  • The invoicing feature has made our lives easier for us and our customers. The invoicing piece and AR tracking has been ROI positive as well.
Lukas Sundahl, MBA | TrustRadius Reviewer

Screenshots

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Wave Accounting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wave Accounting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreshBooks
7.7
Wave Accounting
5.1

Likelihood to Renew

FreshBooks
7.6
Wave Accounting
7.8

Usability

FreshBooks
8.3
Wave Accounting
5.6

Reliability and Availability

FreshBooks
10.0
Wave Accounting
6.7

Performance

FreshBooks
8.0
Wave Accounting
2.9

Support Rating

FreshBooks
9.1
Wave Accounting
4.9

Online Training

FreshBooks
Wave Accounting
4.7

Implementation Rating

FreshBooks
10.0
Wave Accounting

Scalability

FreshBooks
Wave Accounting
3.0

Add comparison